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Serra Trussville Kia

Birmingham, AL

4.3
2,379 Reviews

5009 Brookes Crossing Blvd

Birmingham, AL

35235

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2,379 Reviews of Serra Trussville Kia

September 23, 2024

Everybody at the dealership is very nice and they do a good job Excellent job. More

by helncrayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
September 22, 2024

Thank you. Kia service department did an outstanding job on my vehicle. Customer service was terrific, and my rep was detailed in the service needed on my car. More

by nora.kleckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im sorry, I forgot the name of my service rep.
September 21, 2024

Great GREAT EXPERIENCE GREAT CuSTomer Service MR. JAMES YOu ROCK .EXCELLENCE Service . Thank You ALL More

by lindadubose55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Myrick, Jerry Ledbetter
September 21, 2024

Rashad was very attentive to what I was looking for. He explained everything I asked about. The Salesmanger was courteous. An overall Great experience! More

by Ron Forest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hall, Rhashard Collins, Seth Franks
September 21, 2024

Integrity is lacking for some employees. Wouldn’t get a car here again and shouldn’t have. The female working the back counter when you get your “gifts” was very pleasant other than that, li More

by Steph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t see who I dealt with listed and the manager I dealt with, I don’t remember. I’m sure he remembers me.
September 21, 2024

Colin was hands down the best. He made sure I was well taken care of and didn’t have to wait long for my service. The service was fantastic and I got my car back better than when I More

by Cassidyhocutt07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
September 21, 2024

This dealership was simply Amazing! ! The answered all of my questions, and put me in a new car.!! More

by Marlonturner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales person, was the Gentleman that has a Middle Esstern background. Simply Amazing!!, Lisa Neely, Matthew Shaw, Daniel Hall, Abdul Mughal, Seth Franks
September 21, 2024

Antawn was great. Very professional, kept me updated on the progress of my car and offered a wash before he returned it to me. More

by staceyquinn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
August 27, 2024

I am super happy with my purchase. Everyone was very professional and did everything to help get me in my dream car. More

by agreen0320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hall, Rhashard Collins, Jerry Ledbetter
August 26, 2024

Great service and friendly staff and quickly service on my car every time, And treat me like family More

by Dirt582chin843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Darren Adams, Matthew Shaw, Daniel Hall, Abdul Mughal, Seth Franks, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown