Serra Trussville Kia

Good Customer Service The environment was friendly great customer Service, I really liked the showroom, everyone was nice and made me feel really comfortable. I would defin The environment was friendly great customer Service, I really liked the showroom, everyone was nice and made me feel really comfortable. I would definitely recommend this place to my friends More

Very upfront Streamlined process to buy this vehicle, which was especially helpful since I was driving from 2.5hrs away. Good communication and no surprises along Streamlined process to buy this vehicle, which was especially helpful since I was driving from 2.5hrs away. Good communication and no surprises along the way. Raychel was great to work with. More

Great! Prompt, able to accommodate a short walk-in time, and polite. The service dept was able to get me in without an appt. very glad! Prompt, able to accommodate a short walk-in time, and polite. The service dept was able to get me in without an appt. very glad! More

Fast and effective My experience with the sells man was a nice experience,the over all from start to finish was nice,no pressure and honest,thanks for the great deal My experience with the sells man was a nice experience,the over all from start to finish was nice,no pressure and honest,thanks for the great deal More

First visit Excellent first visit! Jessica was professional and was able to answer many questions that I had. I had told her about my visits at another dealersh Excellent first visit! Jessica was professional and was able to answer many questions that I had. I had told her about my visits at another dealership where I purchased my car and she was able to help with everything I needed. More

Good maintenance experience Good visit for normal service maintenance. Friendly staff and clean waiting area. I was able to work at one of the tables in waiting area while waitin Good visit for normal service maintenance. Friendly staff and clean waiting area. I was able to work at one of the tables in waiting area while waiting. More

Recall electrical problem Everything and everyone was helpful and happy. The lounge for the customers wait was like being in Starbucks but with more comfortable seating with Everything and everyone was helpful and happy. The lounge for the customers wait was like being in Starbucks but with more comfortable seating with coffee and snacks for us. 👍 More

Amazing Great experience. Everyone were beyond nice. Service was quick and they even cleaned my dash. The waiting area was stocked with coffee, snacks, comfo Great experience. Everyone were beyond nice. Service was quick and they even cleaned my dash. The waiting area was stocked with coffee, snacks, comforable chairs and tv.. A+ service experience. More

Oil change time Always have a great experience when I go in for service. Jessica and the team take great care of my car plus they're fairly quick about getting you in Always have a great experience when I go in for service. Jessica and the team take great care of my car plus they're fairly quick about getting you in and out in a timely manner. I'd highly recommend anyone go there and have your Kia serviced even if you didn't buy there. More

Excellent customer Service!! From Sales to Service Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy! The service department is great too!! I recommend Serra Kia of Trussville all the way!! More