Serra Trussville Kia

Always great We got an oil change and tire rotation in less than an hour. The service was fast and the staff was friendly. No complaints... as usual! We got an oil change and tire rotation in less than an hour. The service was fast and the staff was friendly. No complaints... as usual! More

Recall service and routine maintenance I was provided stellar customer service by Frank. He was polite, knowledgeable and extremely thorough, going over every aspect of the recall and routi I was provided stellar customer service by Frank. He was polite, knowledgeable and extremely thorough, going over every aspect of the recall and routine inspection with me. He was also very conscientious of my time, which I really appreciated. Frank even ran back to the mechanic to double-check on the answer to a question I had as I was leaving. You can't ask for a better experience. He even offered snacks and drinks! The wait time passed quite quickly. More

Great service Frankie was very helpful, took care of everything needed. Quick and efficient , no hassles at all. Will definitely use Kia service again in the future Frankie was very helpful, took care of everything needed. Quick and efficient , no hassles at all. Will definitely use Kia service again in the future over other places. More

Great service! This was by far the best experience I have ever had at any dealership. Frankie was the best! Being a woman, I have had a couple of very bad experience This was by far the best experience I have ever had at any dealership. Frankie was the best! Being a woman, I have had a couple of very bad experiences! This one gave me confidence again to go to a dealership! More

Great service! I was in and now very quickly. Everyone was so very nice. They had refreshments and snacks as well. It was a great experience. I would definitely rec I was in and now very quickly. Everyone was so very nice. They had refreshments and snacks as well. It was a great experience. I would definitely recommend. More

I had a wonderful experience at Serra Kia Trussville. I had an excellent experience with the sales team at Serra Trussville Kia. They were extremely nice and helpful. I am glad I came to them to purchase I had an excellent experience with the sales team at Serra Trussville Kia. They were extremely nice and helpful. I am glad I came to them to purchase a car. More

2019 Optima I believe the dealership did a good job working to get me the car I wanted at the price I wanted. I will be happy to recommend Serra Kia to friends a I believe the dealership did a good job working to get me the car I wanted at the price I wanted. I will be happy to recommend Serra Kia to friends and family. More

Service It was Great, Frankie Vance was outstanding and helped me all the way through. It did not take long at all. Great Job to all. It was Great, Frankie Vance was outstanding and helped me all the way through. It did not take long at all. Great Job to all. More

I had a great experience and i appreciate all the hard work. I went not knowing if I could even get a car,but the were determined to get me a car.I got a one owner car and it runs great I went not knowing if I could even get a car,but the were determined to get me a car.I got a one owner car and it runs great More

Easy and fast Good service, friendly people . the process was painless . Lots of choices . Enjoyed the free water and coffee. My car was washed and clean when I lef Good service, friendly people . the process was painless . Lots of choices . Enjoyed the free water and coffee. My car was washed and clean when I left More