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Serra Trussville Kia
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Great customer service This is my first experience with a non-American made vehicle and I’m very impressed with the Kia. Although I bought a used car not from your dealershi This is my first experience with a non-American made vehicle and I’m very impressed with the Kia. Although I bought a used car not from your dealership, the experience that I’ve had with your employees in Service and in Parts has been great and the dealership itself is inviting and not at all intimidating to a single woman. I will gladly recommend both Kia and your dealership to all who ask. More
Lied to Us Serra Kia promised me and my family three days to return a used vehicle if there was anything wrong. When my mechanic looked at it, he said he was su Serra Kia promised me and my family three days to return a used vehicle if there was anything wrong. When my mechanic looked at it, he said he was surprised that anyone would sell it in its condition. I returned the second day after sale and they refused to to it back. They lied to us. I am a teacher... my wife is a nurse. We can’t afford to repair such extensive damage. I fear financially ruin. This was supposed to be my son’s first car. More
Work done as described Work done in a timely manner. I was kept updated on progress. Had a small but nagging issue and Frankie worked with several technicians until he found Work done in a timely manner. I was kept updated on progress. Had a small but nagging issue and Frankie worked with several technicians until he found a solution. More
very proffesional i enjoyed quick tailored service to address a recall issue that was handled properly and also got my scheduled maintenence done at the same time .ever i enjoyed quick tailored service to address a recall issue that was handled properly and also got my scheduled maintenence done at the same time .everything was done in time frame layed out to me at the onset and this really made it a great experience.would definitely reccommend this dealer to anyone that ask.ive mostly been assisted directly with Frankie Vance.but all other service members have assisted me to my satisfaction also. More
Thomas was awesome. Thomas was very knowledgeable and cordial. He went above and beyond to accommodate. Good price on vehicle. Was satisfied with trade in offer and that Thomas was very knowledgeable and cordial. He went above and beyond to accommodate. Good price on vehicle. Was satisfied with trade in offer and that pretty much sealed the deal. More
Very professional I was kept well informed on the progress of what was being done to my vehicle and how much longer I would have to wait. I was kept well informed on the progress of what was being done to my vehicle and how much longer I would have to wait. More
Professional From beginning to completion, professional and quality attitude and service. Thank you,Mr. Madden (I'll Be Back !!!!) LOL. Happy,happy customer.keep u From beginning to completion, professional and quality attitude and service. Thank you,Mr. Madden (I'll Be Back !!!!) LOL. Happy,happy customer.keep up the good work. More
Great Service Bill took great care of my car and my warranty work was completed quickly and conveniently for me. I won’t take my Kia anywhere else! Bill took great care of my car and my warranty work was completed quickly and conveniently for me. I won’t take my Kia anywhere else! More
Great Service The scheduled service was worked around my schedule and not the other way around. Everyone was very pleasant and professional to deal with. Great ov The scheduled service was worked around my schedule and not the other way around. Everyone was very pleasant and professional to deal with. Great overall experience. More
1st car service Frankie was very helpful and courteous and professional Chris was helpful as well. And I have to compliment on the clean waiting area. I like the fa Frankie was very helpful and courteous and professional Chris was helpful as well. And I have to compliment on the clean waiting area. I like the fact that water is available for your customers More