Serra Trussville Kia

Pre-trip check up Heading out of town for a trip. Quick oil change and tire rotation. They did a comprehensive inspection (complementary) and went over it with me. Whil Heading out of town for a trip. Quick oil change and tire rotation. They did a comprehensive inspection (complementary) and went over it with me. While I was there I relaxed with free coffee in a super nice waiting area and got caught up on local news. I got there early but so discs technician. Frankie got him started right away. In and out quickly. More

Surprise My check engine light was on in my car. The first person I meet was Mr. Woods; I told him my problem I was having. He took my infro down and started s My check engine light was on in my car. The first person I meet was Mr. Woods; I told him my problem I was having. He took my infro down and started smiling. He then showed me the break room and he said there was drinks and snacks; that can have. In about an hour; I had my results; too my SURPRISE I got real results, not some made up problems, my hats to you. More

HELP WHEN IN NEED PULLED IN THE DEALERSHIP--TOLD THEM ABOUT MY PROBLEM--THEY TOOK CARE OF IT PROMPTLY AND WITH A SMILE-- FRANKIE VANCE DID AN EXCELLANT JOB! PULLED IN THE DEALERSHIP--TOLD THEM ABOUT MY PROBLEM--THEY TOOK CARE OF IT PROMPTLY AND WITH A SMILE-- FRANKIE VANCE DID AN EXCELLANT JOB! More

Very Satisfied Work was finished in a timely manner as stated. All work completed. Very friendly and courteous. I would definitely recommend you all to my family and Work was finished in a timely manner as stated. All work completed. Very friendly and courteous. I would definitely recommend you all to my family and friends. More

Very nice and efficient Came in tire problem and needing an oil change. The service guy Frankie was very nice and handled all my questions and promptly got my work done. Came in tire problem and needing an oil change. The service guy Frankie was very nice and handled all my questions and promptly got my work done. More

Nice People Frankie was right there as soon as I pulled in and waited on me immediately. He was very pleasant and quick. Waiting area is clean and comfortable. Frankie was right there as soon as I pulled in and waited on me immediately. He was very pleasant and quick. Waiting area is clean and comfortable. More

Recall I will be back for more service.an to up grade to a SUV I love this kia soul an it have served me well I will try to always buy a kia I will be back for more service.an to up grade to a SUV I love this kia soul an it have served me well I will try to always buy a kia More

First oil change I was taken care of in a timely manner. The service technician welcomed me and showed me to the very nice waiting room. He offered water, snacks , and I was taken care of in a timely manner. The service technician welcomed me and showed me to the very nice waiting room. He offered water, snacks , and WiFi. After the service he escorted me to my car and made sure I was comfortable with the service. More

Smooth and easy Everybody was very helpful and friendly the only thing I got mad about was they lied about how much total finance but we love the Sorrento! Everybody was very helpful and friendly the only thing I got mad about was they lied about how much total finance but we love the Sorrento! More

Great Service I had A great visit with the service department. They were very efficient, courteous, and did great work on my car. The service guy was great, he kep I had A great visit with the service department. They were very efficient, courteous, and did great work on my car. The service guy was great, he kept me informed of what was going on . I will return again when it’s time for my oil change. Thanks for having a great service department everyone was great. Kathy Cooper More