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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
933 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 933 reviews

April 01, 2025

Always helpful and friendly. Always giving updates. My RAV4 is always in good condition and c. More

by margaretbailey979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Apr 06, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words. It's wonderful to know you're satisfied with the condition of your Toyota RAV4 and our service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 31, 2025

I have a great experience with Serra Toyota thanks Kevin Jones and Casey Holden for all you done you guys are awesome 👌🏾 More

by Veeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden , Kevin Jones
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Apr 06, 2025 -

Serra Toyota of Decatur responded

We're happy to hear our team made your experience with Serra Toyota Decatur a great one. Thank you for choosing us, and take care. Michael McLeod General Manager 256-340-0330

March 30, 2025

Great job getting me in and out for a routine scheduled service. Cost was great too. More

by Hdmac54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Apr 06, 2025 -

Serra Toyota of Decatur responded

We're glad to hear the routine scheduled service worked out well for you. We appreciate your feedback and look forward to continuing to serve you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 30, 2025

Well, I don’t know about everybody in service but my advisor. I don’t recommend her More

by gabrielabla1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan smiley
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Apr 06, 2025 -

Serra Toyota of Decatur responded

Hello, I would like to learn more about your recent experience with our Service Department regarding the level of customer care that you encountered from your advisor. We pride ourselves on the high-quality standards we maintain here. I would appreciate the opportunity to speak with you about your feedback. Could you please give me a call at your earliest convenience? Thank you, Michael McLeod General Manager 256-340-0330

March 29, 2025

I had a major repair done on my car and the mechanic took care of it and and it was finished in a reasonable amount of time. More

by scubabama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan Smiley
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Mar 30, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback. It's great to hear everything went smoothly for you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 29, 2025

My experience at Serra Toyota was phenomenal and Casey Holden went above and beyond to help me get my dream SUV at a lower price than expected. Casey can also be your blessing if you’re interested in purc More

by Roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Raths
Report | Print
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for the kind words. Our team strives to provide great service, and we're glad we could assist in getting your dream SUV at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 29, 2025

Serra worked with me to get the exact car I wanted and in a timely manner. Very friendly! Will definitely recommend Serra Toyota. More

by Cathy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
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Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for your high recommendation and support of Serra Toyota Decatur. We appreciate it! Michael McLeod General Manager 256-340-0330

March 28, 2025

Serra Toyota and Casey Holden hit it out the park! We appreciate the speed and time that they took finding us the perfect car!!! More

by jbgaddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
Report | Print
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're so glad to hear you had a great experience with us at Serra Toyota Decatur. Enjoy your new car! Michael McLeod General Manager 256-340-0330

March 27, 2025

Kind staff and quick service for oil change and cabin filter. Will visit again for next service More

by Barnessmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear about your experience with our team at Serra Toyota Decatur. We look forward to assisting you with your next service needs. Michael McLeod General Manager 256-340-0330

March 25, 2025

I’ve been using this dealership since 2000. They have always been friendly and efficient. I highly recommend them. More

by kelliekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Rachel, Jeremy, Amanda , 5 stars for all
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Mar 30, 2025 -

Serra Toyota of Decatur responded

We truly appreciate your long-term trust and recommendation. Thank you for choosing Serra Toyota Decatur all these years. Michael McLeod General Manager 256-340-0330

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