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Serra Toyota of Decatur
Decatur, AL
1,495 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,495 reviews
July 27, 2026
I got there at 6:30am 4th car. 7:10-815am and I was happy the oil change maintenance didn’t take long. 7:10-815am and I was happy the oil change maintenance didn’t take long. More
by Norwood
July 27, 2026
Found what we wanted online. Began texting with Mitchell about it and went and bought it the following Saturday! Smooth sailing especially with Jose the finance guy. Began texting with Mitchell about it and went and bought it the following Saturday! Smooth sailing especially with Jose the finance guy. More
by jdeere2911
July 27, 2026
They are very considerate and keep track of my cars maintenance requirements so that I don't miss anything important. maintenance requirements so that I don't miss anything important. More
by MargaretS.
Employees Worked With
July 25, 2026
Great experience with Serra Toyota of Decatur. I highly recommend Jacob to make your next purchase to go smooth. I highly recommend these guys to anybody! I highly recommend Jacob to make your next purchase to go smooth. I highly recommend these guys to anybody! More
by wmsteven2010
July 24, 2026
Customer service was great and no being pressured:) my wife is very happy with the new car !! Marlowe did a fantastic job and very friendly and polite! wife is very happy with the new car !! Marlowe did a fantastic job and very friendly and polite! More
by Naturepro.al
July 24, 2026
I got the oil changed there and everyone was friendly and I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! I had some coupons but they didn't qualify ....but the employee got me a good discount any way! I was very happy!!! More
by picturetaker422
July 24, 2026
Scheduled appointment to get a TSB done. Instead of making the repair, they performed an unneeded service. By the time I went back to get the repair done, they said it was over the mileage a Instead of making the repair, they performed an unneeded service. By the time I went back to get the repair done, they said it was over the mileage and it would cost $676.00. Left, bought the part somewhere else and repaired myself less than an hour for $120.00. Be sure they have the parts you need. I have taken off work to get the car fixed, only to be told they did not have the parts. Then I had to take off another time. People were nice at the visit. More
by rgferguson
Employees Worked With
July 23, 2026
Serra seems to always be ready when I arrive. There is lot going on but someone is there to at least tell me what’s going on. Everyone is very nice and helpful. I appreciated the feedback upon ge There is lot going on but someone is there to at least tell me what’s going on. Everyone is very nice and helpful. I appreciated the feedback upon getting my vehicle returned to me too! That was very helpful. Also there is a lot in the owners manual that you have dig into to understand and know how certain things work. More
by Ozzie
Employees Worked With
July 23, 2026
Need to improve communication to the customer on status of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair status during his absence. More
by Fred
July 23, 2026
Vey pleased with the brake service from Serra Toyota. Was in and out as promised! Was in and out as promised! More
by Mark
Employees Worked With
