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Serra Toyota of Decatur

Decatur, AL

4.8
952 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 952 reviews

May 21, 2016

"Great Buying Experience" Mike Miller does not fit the traditional car Sales Consultant mold. I've been buying cars for many years and this is the first time that I can remember fee More

by MIke G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Vic Heartsill
Jun 08, 2016 -

Serra Toyota of Decatur responded

We are so happy to hear about your excellent experience! We greatly appreciate your business and look forward to assisting you in the future! Please do not hesitate to contact us if you need anything. Enjoy the new Camry!

May 13, 2016

Brittany in Sales is amazing I just bought my first Toyota from Brittany at Serra Toyota of Decatur. I have had the car less than a month and Brittany has called three times just More

by melissa mcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittny Tucker
May 18, 2016 -

Serra Toyota of Decatur responded

Thank you for your kind review! Please let us know if you need anything in the future. Thank you and enjoy!

May 12, 2016

Great Service from Barry Chandler This was my first visit for service at Serra Toyota, and I appreciated the way I was greeted as soon as I arrived. Barry Chandler did an excellent job More

by Charles Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Chandler
May 12, 2016 -

Serra Toyota of Decatur responded

Thank you for your extremely kind review! We really appreciate your business and look forward to assisting you in the future with all your servicing needs. Thank you !

May 01, 2016

Professional and determined I enjoyed my experience dealing with daylon fulmer he is a very young and very determined individual I thought he did a excellent job of telling me ab More

by ragee65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daylon Fulmer
May 02, 2016 -

Serra Toyota of Decatur responded

Thank you for your kind review! We really appreciate your continued loyalty to Toyota! Please let us know if you need anything. Enjoy!

April 29, 2016

Great service! worked hard to get best deal! Me and my husband Michael bought a Toyota Corolla from Serra Toyota of Decatur. Eric Ivie and Bill Harrison. Work really hard and put lots of hours in More

by 1UNAbound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harrison, Paul deBlanc, Eric Ivie
Apr 29, 2016 -

Serra Toyota of Decatur responded

We are very happy to hear about your excellent experience hear at the dealership! We really appreciate your business. Please let us know if you need anything at all. Thanks for choosing Serra Toyota of Decatur!

April 28, 2016

Derrick Pettway is an awesome salesperson I received impeccable and extremely professional service from Derrick. He got me a great deal and made sure I was satisfied. He was honest and I loo More

by Niarose
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Pettway
Apr 29, 2016 -

Serra Toyota of Decatur responded

Thank you for the kind review! We really appreciate your business. Please let us know if you need anything!

April 21, 2016

Great experience I traded in my 2013 Toyota Corolla for a new 2016 Toyota camry! I was very happy that Eddie Anthony helped figure out everything so I could get a bran More

by Kayben18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Gray, Eddie Anthony
Apr 21, 2016 -

Serra Toyota of Decatur responded

Thank you for allowing us to assist you! We greatly appreciate your business. Please do not hesitate to contact us if you need anything. Enjoy the new car!!

April 19, 2016

Traded 2010 Lexus for used 2016 Lexus ES350 E-mailed Serra Toyota Decatur regarding a low mileage 2016 Lexus ES350. Sher An Bowman responded within an hour. Sherman answered my questions & my a More

by gamx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager - Tommy ?, Paul deBlanc, Sherman Bowman
Apr 20, 2016 -

Serra Toyota of Decatur responded

Thank you for the extremely kind review! We really appreciate your business and look forward to assisting you in the future! Please let us know if you need anything.

April 12, 2016

Another Great Service Experience at Serra Toyota of Decatur I knew it was time for tires and brakes on my Toyota Camry. I contacted Kim Stone and she took care of everything. Kim let me know that they were havi More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Apr 13, 2016 -

Serra Toyota of Decatur responded

Thank you for your kind words! We really appreciate your business. We look forward to assisting you in the future.

April 02, 2016

Experience with Setra in Decatur Today we took our daughter to look at a Toyota Tacoma at this dealership. She found one she liked and was talking to a salesman samiel Mayer. She te More

by Amelia Boyd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mayers
Apr 02, 2016 -

Serra Toyota of Decatur responded

Mrs. Boyd, I am sorry for the response you received from Mr. Mayer. I agree that if there was any more room to negotiate then that counter should have been extended to your daughter instead of a rude NO. Please have her call either Tommy or Michael at 256-340-0330. We will do everything we can to make up for that lack of customer service previously received. Thank you for the feedback, it is how we grow to be better!

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