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Serra Toyota of Decatur
Decatur, AL
958 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 958 reviews
April 17, 2019
Service Dept needs a tuneup Simple oil change & rotation Sat a.m. took 2 hrs. Snack area needed attention. Employee left his 'old oil bottle' he used to drain with on the skid pl Simple oil change & rotation Sat a.m. took 2 hrs. Snack area needed attention. Employee left his 'old oil bottle' he used to drain with on the skid plate. It turned over on way home and finished dripping on our new garage floor. 4 attempts to get a manager to return my calls. Finally I used a personal email direct to service mgr which produced an apology and next service free offer, which we will not use. More
by WS
Employees Worked With
Tom Voizin, Kim Stone
December 04, 2018
George Jones is an amazing salesman! George was there for me from beginning to end when I purchased my 2018 Toyota Camry! I told him what I wanted on my new car and he went above and beyo George was there for me from beginning to end when I purchased my 2018 Toyota Camry! I told him what I wanted on my new car and he went above and beyond to get it for me! George is very pleasant and he has a sense of humor to make you feel like your part of the family! All in all my experience at Sierra Toyota was excellent due to George Jones knowing how to get the job done! More
by SheriT
Employees Worked With
George Jones
October 28, 2018
Reevalation Excellent service department in this area. can not beat the managemenr staff both in the office and on the shop floor (advisors).Have been using this Excellent service department in this area. can not beat the managemenr staff both in the office and on the shop floor (advisors).Have been using this dealership for several years and will continue to do so.I would recommend this dealership to anyone that has a need for excellent customer service and nothing less More
by Lenny
Employees Worked With
Tom Voizin, Kim Stone
October 20, 2018
LMorgan Had a pleasant experience working with Fred at Serra Toyota of Decatur to purchase a new car. He was patient and paid attention to details to make sur Had a pleasant experience working with Fred at Serra Toyota of Decatur to purchase a new car. He was patient and paid attention to details to make sure I had all the features I wanted on my new car. I will tell all my friends to see Fred when looking to purchase a car. Thank you again!! More
by Lmorgan
Employees Worked With
Kevin Jones, Vic Heartsill, Fred Williams
October 02, 2018
Paul de Blanc is amazing! We bought a 4-Runner from Paul this past Saturday, and he was so patient with us! We changed our minds on 3 different vehicles, and not once did he ac We bought a 4-Runner from Paul this past Saturday, and he was so patient with us! We changed our minds on 3 different vehicles, and not once did he act frustrated or bothered by that. Everyone there is extremely nice and went above and beyond to make sure we got the 4-Runner we loved! Go see Paul de Blanc! I promise, you won't be disappointed! More
by Freeman1
Employees Worked With
Kenny Key, Paul deBlanc
September 30, 2018
Antoine Pyfrom was a fantastic help in service He helped me get the maintenance history on a vehicle I want to purchase. He took my call and was very polite and efficient in handling my needs. Th He helped me get the maintenance history on a vehicle I want to purchase. He took my call and was very polite and efficient in handling my needs. Thank you, Antoine! More
by Julie (Busy Bee)
Employees Worked With
Antoine Pyfrom
September 06, 2018
I bought me a 2017 toyoto camary, from Kayla and she was so I went on Friday about 530 and I knew they were closing ,at 6.. 2 men went bye us and I heard one say he didn't have time, KAYLA came out and was supe I went on Friday about 530 and I knew they were closing ,at 6.. 2 men went bye us and I heard one say he didn't have time, KAYLA came out and was super nice and i went drove the car and came bAck sat. And I bought it , she was so wonderful and never was pushes, she was great .If everyone was that sweet,she set my radio up and blueooth,I didn't even have to ask, that's service. And she work with me and got my payment where I wonted them ..great personality and love mycar More
by Beckbeck
Employees Worked With
Kayla Wright
August 26, 2018
Mr.Fred Williams On July 28, 2018 it was a privilege for me to be able to interact with Mr. Fred Williams.By doing this I was able to drive off the lot with a brand n On July 28, 2018 it was a privilege for me to be able to interact with Mr. Fred Williams.By doing this I was able to drive off the lot with a brand new 2018 Toyota Corolla, I must say that the attention that was paid to me by Mr. Williams was beyond superb. he paid attention any and every detail that encountered and he also was very diligent on matters that were unforeseen. and for this I am very grateful I would highly recommend that anyone who needs reliable safe transportation and any special needs obtaining this to go and sit down and have a talk with him! I would like to thank Mr. Williams, along with Serra Toyota of Decatur and anyone who may be affiliated for their time ,and prompt and courteous service. More
by Ms. ShaRon Jones
Employees Worked With
Fred Williams
August 08, 2018
The salesman were very nice. Shawn Kizer worked hard to get me the vehicle that I wanted. Due to circumstances out of his control, he wasn't able to help me. Shawn Kizer worked hard to get me the vehicle that I wanted. Due to circumstances out of his control, he wasn't able to help me. More
by Blessed
Employees Worked With
Shawn Kizer, Tommy Robertson
June 12, 2018
Awesome Experience with Nic Martin I contacted Nic Martin looking for a certain vehicle, he was able to help me purchase that day. I would definitely recommend anyone to go see or call I contacted Nic Martin looking for a certain vehicle, he was able to help me purchase that day. I would definitely recommend anyone to go see or call Nic when your in the market. More
by Dixie123
Employees Worked With
Nic Martin
