Serra Toyota of Decatur
Decatur, AL
Filter Reviews by Keyword
By Type
Showing 682 reviews
Facility was nice and clean. Mrs.Fago was very nice and helpful even programmed my phone in my Highlander that was purchased at another dealership in 2010. helpful even programmed my phone in my Highlander that was purchased at another dealership in 2010. More
Previous Toyota owner. Wanted new vehicle. Dealership was close to home. Customer service was exceptional.Delivery of the new vehicle was very professional.All parties involved seem very eager to please the close to home. Customer service was exceptional.Delivery of the new vehicle was very professional.All parties involved seem very eager to please the customer. More
Meaghan was great. No high pressure and did everything to help with our purchase. She was very professional for a new sales person. We got a great deal without all of the annoying haggling of the past. to help with our purchase. She was very professional for a new sales person. We got a great deal without all of the annoying haggling of the past. Tony Bongiovani and also Joe came by to see if we were being treated right and we assured them that Meaghan was doing a great job. More
Great professional service! No shell games or hassle during the sale. Asked what you wanted and found the vehicle to match your needs. Very knowledgeable of product being sold and professionally expla during the sale. Asked what you wanted and found the vehicle to match your needs. Very knowledgeable of product being sold and professionally explains the use and operation of various functions. One of the best car buying experiences I have ever had. Serra Toyota and its staff live their motto of, “You will like the way we treat you”! More
They offered me more than I asked for my trade. They asked me what I wanted to pay for my new truck and agreed to my offer without hesitation. The paperwork was done within an hour and every part of our asked me what I wanted to pay for my new truck and agreed to my offer without hesitation. The paperwork was done within an hour and every part of our agreement was honored without correction. I wish spending money was always this pleasant. The integrity, politeness, and professionalism at Serra is refreshing. No games here folks, just good people. More
This dealership was friendly, courteous, and eager for my business. They were very professional and thorough in providing the information I needed and gave me a fair trade in on my present vehicle. I w business. They were very professional and thorough in providing the information I needed and gave me a fair trade in on my present vehicle. I was given everything that we agreed upon, and the new vehicle was waiting for me ready to go as promised. They saw that I was familiar with their service department and explained all of the warranty services, etc. very satisfactorily taking into consideration my driving habits and the mileage I generally put on a vehicle. The new car purchase from Serra Toyota of Decatur, AL was a very pleasant experience, and I will not hestiate to go back for service and repeat purchases. More
I would recommend Serra Toyota of Decatur to anyone for the professional,friendly and courteous service they have always provided me, not to mention the quality and reliability of Toyota's product. the professional,friendly and courteous service they have always provided me, not to mention the quality and reliability of Toyota's product. More
Serra Toyota of Decatur got me the car I wanted and worked out the financing. Donna Fago worked directly with Griffin mobiltiy to ensure my new vehicle would be equipped with hand controls and lift, a worked out the financing. Donna Fago worked directly with Griffin mobiltiy to ensure my new vehicle would be equipped with hand controls and lift, and she coordinated the pickup and delivery of the new car with Griffin. She also went over all the features and had the side steps, body moulding, and rear view mirror with backup camera installed. I would definately recommend this dealership to my coworkers. More