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Serra Toyota of Decatur
Decatur, AL
960 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 960 reviews
August 20, 2022
So the salesperson, Sheronda, was awesome! She was on the ball for me when another salesperson dropped the ball. She stayed in contact via text for a week while I was trying to work a test d She was on the ball for me when another salesperson dropped the ball. She stayed in contact via text for a week while I was trying to work a test drive into my schedule. Sheronda didn’t pressure, but made suggestions to me. I enjoyed meeting her in person finally and taking a Tacoma for a spin. Loved the truck, but unfortunately some dealerships try to lowball on your trade in while they sell used vehicles above the original MSRP. Every dealership offered me something different, but this was several thousand lower. I left without a truck, but I feel like Sheronda is my friend now. I give this dealership three stars, I give Sheronda 5+ stars!!! More
by Kims1983
Employees Worked With
Joel Capps
August 11, 2022
Green Davidson is the best. His patience and diligence in explaining to me the things I wanted to know about the RAV4 XLE convinced me to get it from Serra Toyota of Decatur whi His patience and diligence in explaining to me the things I wanted to know about the RAV4 XLE convinced me to get it from Serra Toyota of Decatur which is more 30 miles from where I live. You should have more salespersons like Green. He helped me make the right vehicle choice and made the purchasing process go smoothly and easily. He was always so kind and very helpful. Overall it was such a great experience. More
by Sharon
Employees Worked With
Green Davidson
March 30, 2022
Purchased a 2022 Tacoma today from Serra Toyota of Decatur. Great experience! Thanks to Kristian Bowling for handling the sales issues - great job. Also, thanks to Michael McLeod (GM), Vic Heartsill ( Decatur. Great experience! Thanks to Kristian Bowling for handling the sales issues - great job. Also, thanks to Michael McLeod (GM), Vic Heartsill (Compliance) and Eric Fracnis (Parts). I'll be back. More
by Robert
Employees Worked With
Kristian Bowling, Michael McLeod, Vic Heartsill
March 28, 2022
We had an amazing experience getting a car. We got the honor of having Noah Rohan as our salesman and I couldn’t ask for a more fun, kind, and laidback kind of dude, he was cool and very helpfu We got the honor of having Noah Rohan as our salesman and I couldn’t ask for a more fun, kind, and laidback kind of dude, he was cool and very helpful, would definitely recommend him! More
by dlegrone
Employees Worked With
Noah Rohan
March 18, 2022
Jeremy and Dane were really great and so kind! They were both very helpful and patient. Overall such a great experience And couldn’t be more thankful! Great team! They were both very helpful and patient. Overall such a great experience And couldn’t be more thankful! Great team! More
by meghan
Employees Worked With
Jeremy Gardner
March 15, 2022
Serra screwed me out of 700 dollars and refuses to fix it because they screwed up. I have been lied too, hung up on, and no one returns your phone call. Beware! Never buy from this place because they screwed up. I have been lied too, hung up on, and no one returns your phone call. Beware! Never buy from this place More
by Daniboi02
Employees Worked With
Paul deBlanc, Vic Heartsill, Joel Capps
March 12, 2022
Joel Capps is a crook! Tells you $24,000 on your trade in and then drops it to $21,000 when your car shows up. Scam to get inventory Tells you $24,000 on your trade in and then drops it to $21,000 when your car shows up. Scam to get inventory More
by Wgreese
Employees Worked With
Joel Capps
