Serra Toyota of Decatur

Tony treated me like a professional and made sure all questions were answered. Even after the sell he made sure that I understood the goodies and how they worked. I would ask for Tony if I were in the questions were answered. Even after the sell he made sure that I understood the goodies and how they worked. I would ask for Tony if I were in the need for another car. He was excellent. More

I was extremely pleased with my buying experience, even though I have not always been able to say so at some other local dealerships. Cathy is a great sales representative for Serra Toyota and their produc though I have not always been able to say so at some other local dealerships. Cathy is a great sales representative for Serra Toyota and their products. She did a great job of showing me exactly what I wanted to see, even parking the vehicle in the shade for my convenience. And as a salesman with 40 years experience I appreciated that she did not try to pressure me, but did go into great detail in explaining the features of the RAV4 that I ultimately purchased. I will recommend Cathy and Serra Toyota to my friends and family because of my buying experience. More

Searched for a new Tacoma and Nick worked to get a good price for me, one that beat other dealers in the surrounding area. Happy with my purchase. price for me, one that beat other dealers in the surrounding area. Happy with my purchase. More

We bought a 2013 Toyota RAV4 from Sam. He was friendly and a real gentleman through the whole process. He introduced us to the manager and ever fed us a good meal. We would recommend this salesman and de and a real gentleman through the whole process. He introduced us to the manager and ever fed us a good meal. We would recommend this salesman and dealership to anyone. Thanks Sam and Joe. Ronald & Brenda Pettus More

Very friendly and customer oriented. Work to get us the truck we wanted within the payment specified. Sam was a great salesman and never treated us like we were just customers. We were also greeted by th truck we wanted within the payment specified. Sam was a great salesman and never treated us like we were just customers. We were also greeted by the general manager who was just a super guy. We also had an excellence experience with the finanace manager and the process was very quick. We spent maybe 2 hours in total at the dealership... Joe also shook my husbands hand which meant a great deal to him. Although we have plans to keep this truck for the long term we will definetly send freinds and family to see Sam. The over all experince is one of the reasons we chose Serra for the 5th time. thanks Don and Susan Sims More

I went to Serra Toyota of Decatur looking for a new 2013 Toyota Tacoma 4x4 crew cab. I was immediately greeted, but not harrassed by Ricky Pope. Even though it was a Friday evening just about time they were Toyota Tacoma 4x4 crew cab. I was immediately greeted, but not harrassed by Ricky Pope. Even though it was a Friday evening just about time they were to close, he stayed late and let me drive 3 different vehicles. The price was right on the money that I was looking to spend and thier trade allowance was more than I expected. The Sales Manager, Shane Thornton made sure befor I left for the evening that all my questions were answered, gave me a buyers order to take home and look over, and I left. To my surprsie, no one called me to bother me that night or the next day. Once I decided to purchase the vehicle, i called the dealership and told them to get my truck ready that I would be up there at a specific time to pick it up. When i arrived, it was clean, fulll of gas and waiting on me at the front door. Ricky promtly met me in the lobby and got my paperwork into finance and I was in and out in less than 30 minutes. I could not be happier with my truck or the service I received. I would highly recommend Serra Toyota of Decatur to anyone lookning to purchase a new Toyota. More

I had an awesome experience working with Serra Toyota of Decatur. Nick worked with me for over 3 weeks before I ever set foot in the dealership. I thought that was pretty awesome because I am not sure of Decatur. Nick worked with me for over 3 weeks before I ever set foot in the dealership. I thought that was pretty awesome because I am not sure of anyone that would stick with a customer that long. Once I was ready the approval process and getting into a car was very quick. Everyone that I encountered was very friendly, service was fast, and Nick has done quite a few follow ups to check on me. I really appreciate not being treated like just a number. I would definitely recommend them to anyone looking for a car. More

I have written a review earlier but for some reason it did not rate all that I marked. My rating should have bren a 5.0 all around great service and experience. did not rate all that I marked. My rating should have bren a 5.0 all around great service and experience. More

Great all around experience. I have already recommended Serra Toyota to some friends and I will return when I need another car. Nick and Matt found exactly what I was looking for. Serra Toyota to some friends and I will return when I need another car. Nick and Matt found exactly what I was looking for. More

We've purchased three cars at Serra Toyota. We'll buy our next one there too. Wonderful all around from sales to service. Highly recommended. We'll buy our next one there too. Wonderful all around from sales to service. Highly recommended. More