Serra Toyota of Decatur

"Hitting the Road with My Highlander" The dealership was easy to work with -- no pressure, very informative and very professional. Edin Begovic was our salesman. He was very knowledgeabl The dealership was easy to work with -- no pressure, very informative and very professional. Edin Begovic was our salesman. He was very knowledgeable of the car we were interested in, was very prompt in corresponding with us via e-mail and phone and once we purchased the automobile, he didn't drop us there. He kindly gave us his personal cell number to call at any time so that he could answer any questions for us. They went over and beyond what we expected. We also worked with Vic Heartsill, who once again, was very knowledgeable, personable, and easy to work with. I would and will definitely recommend Serra Toyota of Decatur to our friends, and tell them to contact Edin, as well as Vic. It was a pleasure dealing with Edin and Serra Toyota. More

EXACTLY what I wanted I live in the Montgomery area about 2.5 hours away and Serra was the 4th dealership I worked with. They were so different and for the better. I was I live in the Montgomery area about 2.5 hours away and Serra was the 4th dealership I worked with. They were so different and for the better. I was not underestimated here. I knew exactly what I wanted. They didn't try to talk me into something they had on property. They just went to work finding EXACTLY what it was, and somehow or other worked a trade with a place in Atlanta. I worked with Edin Begovic in internet sales who seemed to understand what kind of customer I was. I was good with texting and he was too. That alone is enough for me to say they're they only dealership I'll deal with in the future. I can say from experience that is NOT a standard for Toyota dealerships. There's one dealership I won't name that still wanted me to "come in to talk numbers"... pass. Another dealership I won't name couldn't even explain how "these fancy cell phones from you kids" hook up to the car's Bluetooth. If there's a change happening in how people buy cars (I think there is, but its a slow industry to change), Serra Toyota is ahead of all others. More

Very professional and relaxing. I was interested in reducing my Daughters payments,but still getting a 2012 Camry.Lance and Tommie worked very hard to achieve my goal including Gap i I was interested in reducing my Daughters payments,but still getting a 2012 Camry.Lance and Tommie worked very hard to achieve my goal including Gap insurance and Warranty.I am very pleased.Over the passed 7-8 years I have purchased 4 cars,this being the 5th,so they treat people right. More

Awesome Experience My family and I, went in to purchase a family car big enough for our growing family, & Eddie Anthony Showed us want we wanted & needed for our Family My family and I, went in to purchase a family car big enough for our growing family, & Eddie Anthony Showed us want we wanted & needed for our Family. in a records time. We went there initially to look and felt no pressure, even while taking a test drive or just talking. He was great to work with, I will be recommending him to anyone I know looking for a car. Thanks Eddie A.! Mrs. prytz More

Excellent experience This was my first purchase from Serra Toyota of Decatur . I live one hour away and made one phone call and ask for new car sales. I was assigned to M This was my first purchase from Serra Toyota of Decatur . I live one hour away and made one phone call and ask for new car sales. I was assigned to Mike Miller and from the very first phone call the experience was great from the start to finish. We purchase our second Camry . Mike is a great salesman and knows the Toyota product well. rshaw More

Easiest and Best Experience Buying a Car!!! My wife and I were looking for a new Highlander for her and heard good things about the dealership. We went there initially to look and felt no press My wife and I were looking for a new Highlander for her and heard good things about the dealership. We went there initially to look and felt no pressure while taking a test drive or just talking. We returned about a month later and started the process of getting the Highlander. The color and options we wanted wasn't available at the dealership but one was located quickly. We ordered the car on a Saturday and it was there the following Monday. We picked it up Tuesday and we have loved it ever since. I will definitely come back for my next vehicle. More

EXCELLENT EXPERIENCE of J shaw It is apparent Serra Toyota is dedicated to superior customer satisfaction. Bill Harrison is a first class sales consultant. Bill made my purchase o It is apparent Serra Toyota is dedicated to superior customer satisfaction. Bill Harrison is a first class sales consultant. Bill made my purchase of a new 4 Runner a pure pleasure. If you want a great vehicle and pleasure purchasing one. Go to Serra Toyota and see Bill Harrison!!!!!!! More

Excellent staff, excellent service, excellent price! Kenny Key is a fantastic sales rep! I told him exactly what I was looking for and my payment range. He knew exactly what to show within my budget! He Kenny Key is a fantastic sales rep! I told him exactly what I was looking for and my payment range. He knew exactly what to show within my budget! He didn't try to oversell me on things that weren't important, but was happy to entertain me on the price and extra feature differences between the used vehicle I was looking at and a new one. He knew his stuff! Very knowledgeable, patient, and kind individual. He even stayed after hours to finish up the sale with me, wash my new ride, and fill it up with gas! I will be going back to see him and the rest of the staff at Serra Toyota of Decatur for my next purchase. Vic the "finance man" was very wonderful as well! He also stayed after hours to complete the sale. The bottom line here: excellent service, excellent staff, and excellent prices! More

Excellent experience Working with Brett Mansfield was an absolute pleasure. He was very personable and knowledgeable. The process was quick and easy. I would certainly rec Working with Brett Mansfield was an absolute pleasure. He was very personable and knowledgeable. The process was quick and easy. I would certainly recommend Serra Toyota to anyone looking to buy a new or used vehicle. More