Serra Toyota of Decatur
Decatur, AL
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Enjoying a new Camry Salesperson Brandon Voss made the purchase experience pleasant and direct. He explained the features thoroughly and seemed unhurried during the proce Salesperson Brandon Voss made the purchase experience pleasant and direct. He explained the features thoroughly and seemed unhurried during the process. He followed-up to obtain all weather floor mats as promised. Antonio Gray in the Finance Department was responsive and helpful to revise the title application when we called while attempting to register the car at the Court House. More
referrals Even though the service was great i was promised incentives that i never received. They said i would recieve $100. for every referral that bought a ne Even though the service was great i was promised incentives that i never received. They said i would recieve $100. for every referral that bought a new car and i sent them 2 still no check i don't like being lied to. but matt was very wonderful More
Best dealership I dealt with I went to multiple different dealerships and Serra Toyota was by far the best. Everyone was pleasant and Mr. Eddie worked with me on getting it to the I went to multiple different dealerships and Serra Toyota was by far the best. Everyone was pleasant and Mr. Eddie worked with me on getting it to the right price and all the options I wanted. He found the exact 4runner I wanted including all the options I preferred and even helped me to get new wheels. I would definitely recommend Serra Toyota and Mr. Eddie to friends and family. More
Leasing a new rav4 We have never leased a car ,nor even considered it. Our car was three years old, with only 14,000 miles. The salesman, Eddie Anthony, is very knowle We have never leased a car ,nor even considered it. Our car was three years old, with only 14,000 miles. The salesman, Eddie Anthony, is very knowledgeable concerning Lease versus Buying. Our experience with Serra Toyota was truly a pleasure. More
Only dealship that made an effort to work with me Kenny Key worked hard to ensure that I got what I wanted at the price I wanted to pay. (Although the dealership in Tuscumbia does deserve an honorabl Kenny Key worked hard to ensure that I got what I wanted at the price I wanted to pay. (Although the dealership in Tuscumbia does deserve an honorable mention, they beat the Decatur price by $100.00 but that was not enough for me to spend the extra driving time) In the beginning I was really not sure exactly which Tundra version I wanted, I just knew that I wanted a Tundra with leather seats. Kenney helped me to narrow the choices down and was able to locate a model that I wanted. Also those of you thinking of using the “truecar” app, it is a joke. If you want to buy whatever they have on the lot it is probably OK but if you want a specific model in a specific color you can really forget about it. The people will not work with you and once they find out you want something different from what is already on the lot they will stop contacting you. I drove from Harvest, Alabama to buy at Decatur bypassing the dealership in Huntsville. The Huntsville dealership though they definitely called me a lot, they eventually could not meet my price target. I certainly recommend that if you want to buy a Toyota (new or used) that you contact Kenny Key at Decatur. If you live on the west side of North Alabama then I would consider the Tuscumbia dealership as they also seem to have reasonable people that want to work with you but I would still call the Decatur dealer ship to check their prices. More
New car purchase Easy pain free my wife loves her new camry. We love the lifetime warranty.Mike went beyond our expectations. We will most definitely be back and will Easy pain free my wife loves her new camry. We love the lifetime warranty.Mike went beyond our expectations. We will most definitely be back and will send others to mike. Thank you so muck Mike and serra Toyota. More
Purchasing a Toyota Four Runner Shopping for a vehicle at Serra Toyota in Decatur was a enjoyable experience for my wife and me. Brandon Voss was very courteous and professional whi Shopping for a vehicle at Serra Toyota in Decatur was a enjoyable experience for my wife and me. Brandon Voss was very courteous and professional while showing and explaining the features of the Toyota Four Runner. Mr. Voss was knowledgeable and earnest when responding to questions. If I bought another vehicle, which would be a Toyota, I would seek Mr. Voss as the salesperson. More
Excellent and very friendly service I just wanted to tell you that my initial contact with Serra Toyota was a very pleasant one, and they are truly the best in business. They are very fr I just wanted to tell you that my initial contact with Serra Toyota was a very pleasant one, and they are truly the best in business. They are very friendly and I would rate their services excellent. I my entire life, I have never met any car dealers as friendly, professional, as accommodating as Serra Toyota. If you are in Alabama, I strongly recommend to drive to Decatur and visit Serra Toyota. They have the best price, and above all they have the best maintenance and repair service department. The sales person I worked with Matt DuBose who is really a great person to work with. I love that place More
Shopping for auto to purchase I was looking for a car that I could afford to buy.Thanks to Eddie Anthony he made it happen. 2015 Toyota corolla with payments that I could afford. T I was looking for a car that I could afford to buy.Thanks to Eddie Anthony he made it happen. 2015 Toyota corolla with payments that I could afford. TY Eddie & Serra Toyota! More
Used pickup purchase It as a pleasure working with Robert Register in purchasing a pickup. He was very a very kind young man who seemed to have your interest at heart. W It as a pleasure working with Robert Register in purchasing a pickup. He was very a very kind young man who seemed to have your interest at heart. We appreciated his understanding our need and we're proud to deal with a gentleman who had served our country. More