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Serra Toyota of Decatur

Decatur, AL

4.8
689 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 689 reviews

July 10, 2015

Enjoying a new Camry Salesperson Brandon Voss made the purchase experience pleasant and direct. He explained the features thoroughly and seemed unhurried during the proce More

by New Camry Owner
Recommend Dealer
Yes
Employees Worked With
Antonio Gray, Brandon Voss
Jul 10, 2015 -

Serra Toyota of Decatur responded

We are very happy to hear that your experience was great! Please let us know if there is anything you need in the future. Thanks so much!!

June 15, 2015

referrals Even though the service was great i was promised incentives that i never received. They said i would recieve $100. for every referral that bought a ne More

by litnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Dubose
Jun 29, 2015 -

Serra Toyota of Decatur responded

We are very sorry for the inconvenience , but are very glad we resolved the matter and got you the referrals immediately. Please let us know if there is anything else you need !

June 11, 2015

Best dealership I dealt with I went to multiple different dealerships and Serra Toyota was by far the best. Everyone was pleasant and Mr. Eddie worked with me on getting it to the More

by ahfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Gray, Eddie Anthony
Jun 12, 2015 -

Serra Toyota of Decatur responded

Thank you for allowing us to assist you in your car buying experience! It is our goal to provide each customer with excellent customer service. Please let us know if there is anything you need in the future! Thanks for choosing Serra Toyota of Decatur!

June 10, 2015

Leasing a new rav4 We have never leased a car ,nor even considered it. Our car was three years old, with only 14,000 miles. The salesman, Eddie Anthony, is very knowle More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anders, Eddie Anthony, Vic Heartsill
Jun 12, 2015 -

Serra Toyota of Decatur responded

We really appreciate the opportunity to provide you with excellent customer service . Please do not hesitate to contact us if there is anything you need in the future. Thanks for choosing Serra Toyota of Decatur!!

June 09, 2015

Only dealship that made an effort to work with me Kenny Key worked hard to ensure that I got what I wanted at the price I wanted to pay. (Although the dealership in Tuscumbia does deserve an honorabl More

by rrtideman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Key, Kevin Jones
Jun 09, 2015 -

Serra Toyota of Decatur responded

Please let us know if there is anything else you need. Thanks for choosing Serra Toyota of Decatur!

June 07, 2015

New car purchase Easy pain free my wife loves her new camry. We love the lifetime warranty.Mike went beyond our expectations. We will most definitely be back and will More

by Sandra and Steve Barnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 09, 2015 -

Serra Toyota of Decatur responded

Thank you so much for allowing us to help you with your car buying experience ! Please do not hesitate to contact us if you need anything in the future. Thanks for choosing Serra Toyota of Decatur!

May 26, 2015

Purchasing a Toyota Four Runner Shopping for a vehicle at Serra Toyota in Decatur was a enjoyable experience for my wife and me. Brandon Voss was very courteous and professional whi More

by The Palmers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Voss
May 26, 2015 -

Serra Toyota of Decatur responded

Thank you for allowing us to assist you in your car buying experience. We are very happy to hear that your salesperson exceeded your expectations. Please do not hesitate to contact us in the future for anything you need. Thanks so much for choosing Serra Toyota of Decatur!

May 25, 2015

Excellent and very friendly service I just wanted to tell you that my initial contact with Serra Toyota was a very pleasant one, and they are truly the best in business. They are very fr More

by Yadiz5674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubose
May 26, 2015 -

Serra Toyota of Decatur responded

Thank you so much for allowing us to assist you in your car buying experience! We are committed to providing high quality customer service. Thank you for choosing Serra Toyota of Decatur!! Please let us know if there is anything else you need!! Thanks again!!

May 23, 2015

Shopping for auto to purchase I was looking for a car that I could afford to buy.Thanks to Eddie Anthony he made it happen. 2015 Toyota corolla with payments that I could afford. T More

by grandc56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony
May 26, 2015 -

Serra Toyota of Decatur responded

Thank you for allowing us to assist you in your car buying experience! We are so happy to hear that your experience was great and that we were able to find you a great and affordable car!! Please do not hesitate to contact us if you need anything in the future!

May 19, 2015

Used pickup purchase It as a pleasure working with Robert Register in purchasing a pickup. He was very a very kind young man who seemed to have your interest at heart. W More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2015 -

Serra Toyota of Decatur responded

We are very happy to hear about your great experience! Please do not hesitate to contact us if there is anything else we can do for you. Thanks so much for choosing Serra Toyota of Decatur.!!

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