Serra Toyota of Decatur

Very pleased with my car I went to serra toyota and got the car i wanted Bill Harrison give me a very good deal i would recommend going to see Bill to any body looking for I went to serra toyota and got the car i wanted Bill Harrison give me a very good deal i would recommend going to see Bill to any body looking for a car he does a very good job Thank,s Bill Joy anderton More

Wakeman (matt) not Honest The salesman told me at least 3 different items that are not true. His manager (joe) not too accommodating too. They both talk a lot and waste much o The salesman told me at least 3 different items that are not true. His manager (joe) not too accommodating too. They both talk a lot and waste much of your valuable time! Besides I ended up with $2,000 for the Exact same new vehicle at another nearby dealer. More

Excellent people to deal with Was very nice, great customer service & worked with us to help get us in our new 2016 4Runner. Would recommend them to anyone looking for a new vehicl Was very nice, great customer service & worked with us to help get us in our new 2016 4Runner. Would recommend them to anyone looking for a new vehicle More

Great Guy, amazing to deal with Mike sold a car to both me and my Husband, and we WILL use him again. Wonderful to deal with, great service! Robert and Carol Wheeler Mike sold a car to both me and my Husband, and we WILL use him again. Wonderful to deal with, great service! Robert and Carol Wheeler More

Very pleased I went to Toyota in Decatur and got the car I wanted without the usual runaround from most dealerships. My family and I will do future business there. I went to Toyota in Decatur and got the car I wanted without the usual runaround from most dealerships. My family and I will do future business there. Thanks to Sherman Bowman for a great car buying experience. More

Will never walk into this dealer ever again!!! On Sat. Aug 29, 2015 my husband and I went to buy a new Toyota from Serra Toyota of Decatur. While the sales lady was very nice, the sales manager not On Sat. Aug 29, 2015 my husband and I went to buy a new Toyota from Serra Toyota of Decatur. While the sales lady was very nice, the sales manager not so much. We made a recommendation of who we wanted to use to finance the vehicle, they totally went against what we had asked for. Did not find this out until a few days later when I received a letter from the company they chose to use. They came to us wantong $5000 down no matter if it was a new or used car. Needless to say I told the sales lady no thank you and that I would go to the Honda dealer just down the road. And that's exactly what we did. And bought a very nice car that day. I would not recommend this Toyota dealer to anyone I know. They are very shady and do not seem to care about any customers or what they want when it comes to buying a vehicle. More

"Dreams do come true" I've been shopping for a newer more reliable vehicle. Visited several dealership in Birmingham and was highly disappointed. I had given up all togethe I've been shopping for a newer more reliable vehicle. Visited several dealership in Birmingham and was highly disappointed. I had given up all together. I kept sinking money in my older car thinking it would get better.No such luck. I went online and started browsing Serra Toyota. After a few visits, I decided to contact a sales person online.A sales rep contacted and we spoke briefly. A week or so went by and no response. So I kept doing my research. A few days ago I got a call from Brett Mansfield. He asked where I was in the process and I explained the situation. Within a few hours I was given some great news.. I was a little skeptical at first, it sounded too good to be true. And after all the previous bad news with other dealerships I made the appointment and slept on it overnight. I went down Saturday and wasn't disappointed at all. I got a newer more reliable vehicle as promised with much better terms than expected. I'm very happy. My overall experience at Serra Toyota Decatur was excellent. All the staff were courteous and kind. Brett kept his word. And that says a lot for me. Trust goes a long way. Thanks Serra Toyota Decatur, You've made my dreams come true.. More

Just Short of a Miracle I had made a huge mistake in getting into a automobile that vaule depreciated faster that lightening strikes and dispite paying all my payments on ti I had made a huge mistake in getting into a automobile that vaule depreciated faster that lightening strikes and dispite paying all my payments on time it left me upside down in my loan. All I wanted was to get out of that loan and into a better deal by any legal means neccessary. After repeated "no's" on refianacing and multiple "I'm sorry's" from dealerships, I was loosing hope even faster than my car was depreciating. The I met Sam, he was full of hope and optimism and he followed through with his word. It was nothing short of a miracle that with the help from above Sam, Antonio and a team of excellent workers were able to get me out of my money pit and into a brand new 2015 Toyota Camry. M. Gullatte More

My first Toyota I have never walked onto the grounds of a Toyota dealership, much less purchased a Toyota. After doing a lot of research online, we narrowed down to I have never walked onto the grounds of a Toyota dealership, much less purchased a Toyota. After doing a lot of research online, we narrowed down to trying to find a used Toyota Highlander. My husband made the call to Decatur and Kendrick was very courteous and convinced him to come look at the new one. Kendrick was standing on the sidewalk waiting for us when we got there. He has a great smile and welcoming disposition. Kendrick took us for a test drive and was very knowledgeable about the car. The team was ready to make a sell and gave us a very reasonable offer on our trade in. I love my car so far and appreciate the way were treated throughout the buying process. More

A great experience buying a used truck. My wife and I decided to visit Serra Toyota of Decatur to look at used trucks. We were greeted by a salesman by the name of Kendrick Langham he greete My wife and I decided to visit Serra Toyota of Decatur to look at used trucks. We were greeted by a salesman by the name of Kendrick Langham he greeted us with a smile and a hand shake and help me find what I was looking for. Tommie the used car sales manager worked his magic and got our payment where we needed it. Great experience on our 17th wedding anniversary. Sincerely,Larry and Rebecca Tucker More