Serra Toyota of Decatur
Decatur, AL
Filter Reviews by Keyword
By Type
Showing 688 reviews
Awesome customer service I had been thinking of trading my suv for a while. Been to several dealerships and no one was willing to work with us like they did. I originally wan I had been thinking of trading my suv for a while. Been to several dealerships and no one was willing to work with us like they did. I originally wanted a suv but was very pleased with the Camry. I had a great salesperson named Leslie. She was great and sensitive to our needs. She gave it to me straight which is what I like. We were entered into a loyalty program which is a fantastic deal. They worked very hard for us. I would recommend them to anyone. I have to admit I was very stressed as anyone buying a new car would be, but everyone helped me to relax. Thank you to everyone who helped make my experience great. I will definitely give them my business in the future More
Great Salesperson Friendly very Knowledgeable to meet our needs in the Purchase of my Toyota!! Leslie was very Professional!!Thank you so much I Love my Truck!! Friendly very Knowledgeable to meet our needs in the Purchase of my Toyota!! Leslie was very Professional!!Thank you so much I Love my Truck!! More
Great salesperson I bought a new Toyota my salesperson was Leslie Huggins she was very friendly and knowledgeable as well as being very professional throughout the ent I bought a new Toyota my salesperson was Leslie Huggins she was very friendly and knowledgeable as well as being very professional throughout the entire process I would definitely recommend this dealership and Leslie to all my friends and family. More
Awesome! Ken helped me by sending pictures of a newly traded truck before it was published. He and Bret teamed up to help the transaction go smoothly and made Ken helped me by sending pictures of a newly traded truck before it was published. He and Bret teamed up to help the transaction go smoothly and made sure it was in tip top shape before I picked it up. More
Exceptional Experience We just purchased our 4th Toyota and had a great experience. Our salesman, Daylon Fulmer, actually brought the car to my work 30 miles from the deale We just purchased our 4th Toyota and had a great experience. Our salesman, Daylon Fulmer, actually brought the car to my work 30 miles from the dealership. Daylon was very accommodating, knowledgeable, and professional through out the process. This was the best experience I have ever had while buying a new car. I will come to Daylon for all of my future vehicle purchases. More
Happy customer We just purchased our 5th Toyota - love the quality, function and style of the brand. From my first , a 1977 Corolla to today's purchase of our new H We just purchased our 5th Toyota - love the quality, function and style of the brand. From my first , a 1977 Corolla to today's purchase of our new Highlander, we have never been disappointed with the quality, service and durability Toyota provides. Our salesman, Phillip Fitzgerald, worked hard to find the exact model with the options we needed. Phillip and the staff at Serra of Decatur were very professional and attentive. I highly recommend them. T.M.R. More
Purchase & service We purchased our Nissan Rogue on Aug 7. Eric Ivie and the finance manager were a pleasure to deal with and made our expierence well worth it! I brough We purchased our Nissan Rogue on Aug 7. Eric Ivie and the finance manager were a pleasure to deal with and made our expierence well worth it! I brought our Rogue in on Feb 5 for service. The service department staff were great and treated me like I was their best customer. Thanks Serra Toyota of Decatur!! More
Toyota Avalon Service The service team was exceptional and performed all the work in a timely manner explaining what was needed and what the cost would be and why I needed The service team was exceptional and performed all the work in a timely manner explaining what was needed and what the cost would be and why I needed the service. I was pleased with the whole operation. Kim Stone co-ordinated the work on my car and made sure I understood what and why the work was needed. Very pleased. Thanks. More
Very Nice Group I was very pleased with my experience at Serra in Decatur. Everyone was polite and seemed that they truly appreciated my business. They did not have I was very pleased with my experience at Serra in Decatur. Everyone was polite and seemed that they truly appreciated my business. They did not have the Tundra i wanted at the dealership but found one and had it to me the next day. This is the second time I have purchased from Serra in Decatur. More
Great experience with sales personnel at Serra Toyota Ibrahima Cherif was awesome. He was very friendly and honest with helping me get the car I was interested in. I traded in my 2011 Toyota Camry for the Ibrahima Cherif was awesome. He was very friendly and honest with helping me get the car I was interested in. I traded in my 2011 Toyota Camry for the 2016 Toyota Avalon. And I am very pleased with the upgrade. He made sure I had everything in order and comfortable with everything about the car. He is an outstanding Sales employee! More