Serra Toyota of Decatur

Great experience Daylon was very knowledgeable with the Toyota highlander and made sure we understood all the options that came with it. He was very friendly and made Daylon was very knowledgeable with the Toyota highlander and made sure we understood all the options that came with it. He was very friendly and made sure we were very well taken care of. He gave us a tour of the dealer ship which was very clean and introduced us to the service manager. More

Great Experience...Great Dealer....!! Although I had purchased a vehicle a few months ago I had decided to ask for a couple upgrades on it and instead I had been told to come on down to th Although I had purchased a vehicle a few months ago I had decided to ask for a couple upgrades on it and instead I had been told to come on down to the dealership to see what they could for me... In the end I ended up with the vehicle I wanted prior to buying my first one a thanks to Daylon Fulmer and Joel Capps one of the Managers of Serra Toyota of Decatur for working with me and getting me the car I wanted to begin with !! P.S. - Also thanks to Antonio Gray for helping with the financing and actually getting me a better warranty than last time since I really didn't know much about it last time!! More

Outstanding Service! Delmon Davis does an excellent job of taking care of my service needs. He is the best service person I have ever dealt with. Best of the best! Delmon Davis does an excellent job of taking care of my service needs. He is the best service person I have ever dealt with. Best of the best! More

Shabby treatment I have a 200K mile Jeep that has treated me really well for a long time, but my new job requires me to drive 70 miles each way and so I reluctantly co I have a 200K mile Jeep that has treated me really well for a long time, but my new job requires me to drive 70 miles each way and so I reluctantly concluded I'd better have a newer car. I stopped in to Serra yesterday and Sam Mayers met me in the parking lot. I explained right at the outset that I was definitely not buying that day, in fact Serra was the first place I visited. I explained my situation and expressed skepticism that they'd want my old Jeep as a trade, however I agreed to let them look it over while Sam took me for a test drive. On the drive I reiterated that I was NOT buying that day. When we got back Sam came back to me with a purchase contract for the car we'd just driven (with a monthly payment specified but without any info about interest rate — and BTW I'd never filled out a credit app) and when I repeated that I wasn't about to buy the first car I looked at, Sam became angry. He informed me that I wasn't really going to buy a car anyway, and even refused to shake my hand on my way out. Outrageously shabby treatment! Stay away! More

Great experience... Very helpful Buying a car can be a stressful time.. But my experience today was nothing but amazing... From the moment I walked though the door until I drove away Buying a car can be a stressful time.. But my experience today was nothing but amazing... From the moment I walked though the door until I drove away with my new 2017.. Daylon Fulmer went over everything in detail.. If your looking for someone to walk you though all the steps.. Answer your questions.. And just make your experience buying a car at ease ask for Daylon Fulmer.. More

Awesome!! This lady is fantastic! She will help you find what you are looking for! Go out and see her for a fantastic deal!! I highly recommend her for all of y This lady is fantastic! She will help you find what you are looking for! Go out and see her for a fantastic deal!! I highly recommend her for all of your car needs!! More

Looking around for a new Toyota I have just been looking around for a new Toyota as I find them extremely reliable. I met Leslie as I was browsing. She is extremely professional and I have just been looking around for a new Toyota as I find them extremely reliable. I met Leslie as I was browsing. She is extremely professional and knowledgeable as well as very personable. I would definitely recommend her to anyone who is in the market for a new or used vehicle! More

UNPROFESSIONAL I worked via phone for over a week to purchase two vehicles from this dealership. I completed a credit application online and was assured there would I worked via phone for over a week to purchase two vehicles from this dealership. I completed a credit application online and was assured there would be no problem. I expressed my interest in purchasing there to get the zero % financing specials numerous times to the sales representative. I have owned 3 Toyota vehicles between 2007-2016. I drove 45 minutes to this dealership, they played games w me for over two hours and then I was informed by the finance manager that my credit score would not allow 0% financing. I have previously financed three vehicles through SETF , two of which had 0%.... let me add that this entire time, I had a 10 month old baby with me. The finance manager made me feel like a low vlass patron. I am a successful business owner in Florence. So... I drove next door to Honda and bought a crv! My credit scores were 20 points higher than the piece of paper that man put in front of me at Toyota. I have never been treated that way buying vehicles. I will return to Honda of Decatur in a month to purchase an hrv for my daughter. If you can, buy somewhere else...this dealership is UNPROFESSIONAL! More

Happy with my new Toyota 4runner! Leslie Huggins provides a pleasant buying experience with her straight forward non-aggressive sales approach. I had a lot of anxiety about purchasing Leslie Huggins provides a pleasant buying experience with her straight forward non-aggressive sales approach. I had a lot of anxiety about purchasing a new car and she addressed all my concerns. Thanks Leslie! More

Mr.Eddie Anthony great salesman! Thank you Mr. Eddie Anthony for helping me purchase my new car. When I came to you I had no hopes whatsoever of being able to purchase a new car but y Thank you Mr. Eddie Anthony for helping me purchase my new car. When I came to you I had no hopes whatsoever of being able to purchase a new car but you made it happen. My very first new car ever Im over excited. What a good feeling to be able to get on the highway with a piece of mind not having to worry am I gonna make it or not. I was totally surprised by the time I was in and off the lot driving away in a new car. I highly recommend you and your team for great service. More