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Serra Toyota of Decatur

Decatur, AL

4.8
684 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 684 reviews

October 22, 2017

The best Saleswoman The sales personal was fantastic, but Kayla Wright went above and beyond in her service. She ensured that I'd be happy with her service by describing More

by Aggieboy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Wright
Oct 23, 2017 -

Serra Toyota of Decatur responded

Thank you for your review. We aim to help each guest find the perfect vehicle for them and we are thrilled to hear that you enjoyed your time working with Kayla. We hope you'll think of us again for your future service needs.

October 21, 2017

Mike Miller My wife was struggling with the new Rav 4 she had purchased. She did not understand all of the bells and whistles and her salesperson was not there. M More

by hognoggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 21, 2017 -

Serra Toyota of Decatur responded

Thank you so much for taking the time to share your review. We appreciate hearing that Mike provided such excellent assistance to your wife, and that he is the reason you keep coming back. Our team is proud to serve you, and appreciate your continuing business. Please do not hesitate to reach out to us for anything further. We always look forward to your future visits.

October 18, 2017

Great Experience I’m very excited about My new 4Runner! I want thank Kendrick for the assistance he provided to us while my husband and I were shopping for a new vehic More

by Kaleigh Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick Langham
Oct 18, 2017 -

Serra Toyota of Decatur responded

Kaleigh, thanks for sharing your review. We're glad to hear that Kendrick took such great care of you. We're lucky to have him on our team. We appreciate your business; congratulations on your 4Runner.

September 01, 2017

C.J. Heartsill and Mike Miller Good buying experience with C.J and Mike. Both were professional and courteous. During the demo drive, buying, and delivery I was very pleased and the More

by M Russell
Recommend Dealer
Yes
Employees Worked With
C.J. Heartsill, Mike Miller, Vic Heartsill
Sep 01, 2017 -

Serra Toyota of Decatur responded

Thanks for the feedback, M Russell. We're glad C.J. and Mike provided a good buying experience without any pressure. We truly appreciate your business and hope to see you again.

July 31, 2017

Josh Cry My experience with Josh Cry was awesome. He got me in a car that same day. He made sure I got what I was looking for. If me or my family need another More

by Connie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony, Josh Cyr
Aug 01, 2017 -

Serra Toyota of Decatur responded

Thank you very much for the kind review! We are very pleased to hear that Josh provided you with such excellent customer service!! Thank you for the opportunity to serve you and we look forward to assisting you in the future!

June 23, 2017

Nice dealership and salesperson I had a great salesperson Tiffany. She was very informative about the truck I looked at. We did not meet on price so I did not purchase here More

by Spothunter
Recommend Dealer
Yes
Employees Worked With
Tiffany Leach
Jun 26, 2017 -

Serra Toyota of Decatur responded

Thank you for taking the time to review us. We are pleased that Tiffany could make such a positive impression on you and showcase our kind of knowledgeable service. We regret that we could not make a price work with you on this occasion but hope you think of us again in the future.

May 23, 2017

Awesome place and people Tiffany was awesome!!! Will be doing all of my business through her from now on. Never had one misup or bad experience . I highly recommend her to an More

by Jmurph21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Leach
May 23, 2017 -

Serra Toyota of Decatur responded

Thank you for the five-star review! We're glad that Tiffany was able to attend to your needs and help you feel welcome. We appreciate your business and your recommendation.

May 21, 2017

Mike Miller is amazing! Mike Miller patiently helped my family find the perfect car for us. He's an awesome guy and would definitely do business with him again! More

by Kris&Heather
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Antonio Gray
May 22, 2017 -

Serra Toyota of Decatur responded

Kris and Heather, I'm very pleased that Mike helped you and your family find the perfect car. Thanks for coming to see us and for the kind review of your experience. It was a pleasure to have you.

May 04, 2017

Toyota Tundra I came in to Toyota of Decatur and Tiffany was so helpful. She went out of her way to do what we needed. I am leaving today with a New Toyota Tundra. More

by Brad Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Leach
May 05, 2017 -

Serra Toyota of Decatur responded

Brad, thanks for sharing your review. We're happy to hear that Tiffany provided you with such excellent service. We're lucky to have her on our team. We hope to see you again, we appreciate your business and your recommendation.

May 01, 2017

Just giving my opinion Most of the sales people where pushy and I felt rushed, but this one guy Daylon, was really helpful and had all the answeres to my questions. He did e More

by Bmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daylon Fulmer
May 02, 2017 -

Serra Toyota of Decatur responded

Thank you for giving the review. We definitely appreciate the feedback and we will make sure to relay your review to Daylon. Thank you again and we look forward to assisting you in the future.

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