Serra Toyota of Decatur

Great People to work with finding a car. This is my 3rd vehicle purchase from them in 6 years. I always go to serra 1st, and they usually have or can find what I'm looking for. This is my 3rd vehicle purchase from them in 6 years. I always go to serra 1st, and they usually have or can find what I'm looking for. More

Bought 3 vehicles in 18 months best dealership I have ever done business with. I would recommend them to anyone. Great people very knowledgeable and courteous. ever done business with. I would recommend them to anyone. Great people very knowledgeable and courteous. More

Very good experience! Kind, professional people with a dealership that is trustworthy and has a good reputation. Worth the short drive to Decatur. Kind, professional people with a dealership that is trustworthy and has a good reputation. Worth the short drive to Decatur. More

The dealership was good! The salesman A'kem was fantastic! I love my new car. Thank you, everyone! The salesman A'kem was fantastic! I love my new car. Thank you, everyone! More

Great product. Professional and knowledgable sales people. Took a little negotiating but final price was satisfactory. Can’t beat the lifetime drivetrain warran Professional and knowledgable sales people. Took a little negotiating but final price was satisfactory. Can’t beat the lifetime drivetrain warranty. More

I am pleased so far with the work done, but not with the cost of the parts to fix the issue. I believe the parts were overpriced. cost of the parts to fix the issue. I believe the parts were overpriced. More

True professionals, who don't try and pressure you into what they want to give you, but who care enough to ask the right questions, listen to your responses and come back with something perfect for you. what they want to give you, but who care enough to ask the right questions, listen to your responses and come back with something perfect for you. More

They were fast, but they forgot one request I made and it was documented on my bill. I just wanted the psi checked on all of my tires and they failed to do so. Quick but negligent. One tire pressure is at 40 was documented on my bill. I just wanted the psi checked on all of my tires and they failed to do so. Quick but negligent. One tire pressure is at 40 psi the other is at a whopping 29 psi.. do you see the discrepancy? The other tire 31 psi and the 4th tire is at 35 psi. I clearly stated if my tire could be patched, in fact they did a marvelous job, I wanted my tires rotated and AIRED up, but I guess that’s life for you. You can’t have your Kate and Edith too. More

Lied to me telling that one of my tires was bald when in fact, it had 3/32 remaining. I was really hoping these guys would be more honest than Bill Penney in Huntsville. I'm disappointed. fact, it had 3/32 remaining. I was really hoping these guys would be more honest than Bill Penney in Huntsville. I'm disappointed. More

Everyone was beyond helpful, polite, professional and knowledgeable! They worked hard to get me the best deal possible considering my needs! Went the extra mile to help me in my time of great need! knowledgeable! They worked hard to get me the best deal possible considering my needs! Went the extra mile to help me in my time of great need! More