Serra Toyota of Decatur

Bought a 2023 Toyota Tacoma - Cody Moore made it happen with a great personality and a no pressure sales pitch. with a great personality and a no pressure sales pitch. More

Very disappointed in Serra Toyota of Decatur, Went in for Service, they Debited my Card 2x @ $510 each, then told me it was My Problem. Classy....... Service, they Debited my Card 2x @ $510 each, then told me it was My Problem. Classy....... More

I would like to thank Brandon Fall with helping me find my 4-Runner! He was great to work with and so helpful and friendly on any of my questions, I will be recommending him to anyone looking for a new or my 4-Runner! He was great to work with and so helpful and friendly on any of my questions, I will be recommending him to anyone looking for a new or used car! Thanks so much Brandon! You Rock!!! More

I was in the market for a new vehicle and had already submitted maybe 20+ inquiries with dealerships throughout the southeast. Jake Boyles was one of the few that actually took the time to call me bac submitted maybe 20+ inquiries with dealerships throughout the southeast. Jake Boyles was one of the few that actually took the time to call me back, even though the vehicle I was inquiring about was not available. I got to talking to him about another vehicle that caught my eye that was available on the lot. Jake was a pleasure to do business with. Me and him talked business, but also talked personal. We worked out a great deal on a NICE vehicle that I wasn’t originally inquiring about. Then, Paul Matthews assisted me with the finance portion of the deal and he was just as great! We both handled business and talked personal as well. Towards the end of the process, Jake came out and assisted me with setting up my vehicle. The technology available in these new vehicles is unreal. Options that didn’t exist on the vehicle that I traded in. Thank you Jake, Paul, and the Toyota of Decatur dealership for assisting me with my purchase! Looking forward to doing business again in the near future! More

Terrible communication once you leave the location. Do not let them shuttle you home or they will take their time. Greg is the MVP. $700+ for a 02 sensor replacement? Do not let them shuttle you home or they will take their time. Greg is the MVP. $700+ for a 02 sensor replacement? More

I want to thank Noah Rohan for helping me find my new car. He was very knowledgeable about all the vehicles. Was also very friendly. It was a very pleasant experience. Thank You Noah car. He was very knowledgeable about all the vehicles. Was also very friendly. It was a very pleasant experience. Thank You Noah More

Marlowe wade was great to work with. He was very honest and patient during the entire process He was very honest and patient during the entire process More

I want to give a shout out to Lexus White and Paul Matthews. Thank you for your service in helping me with a new 4Runner purchase! It was one of the best experiences I've had at a car dealership. Matthews. Thank you for your service in helping me with a new 4Runner purchase! It was one of the best experiences I've had at a car dealership. More

First things first. Green Davidson and Nick Hull are awesome! They were extremely helpful, friendly, and knowledgeable. Green explained how all the gadgets inside worked Green Davidson and Nick Hull are awesome! They were extremely helpful, friendly, and knowledgeable. Green explained how all the gadgets inside worked and was able to answer every question I had. Nick fully explained the financing process and the warranties. My explanation of their actions is insufficient; suffice it to say, as I said before, Green and Nick are awesome! And now for the story. Serra Toyota of Decatur was an amazing dealership to work with. As we all know about buying cars during the shortages caused by the pandemic, finding the vehicle with exactly everything you want is very difficult. I was willing to forego most things I wanted on the specific vehicle I wanted, but I was not going to compromise on the color I wanted, having a manual transmission, and four wheel drive. I live out of state from Alabama (500 miles away), and the color I wanted is not even available on that model in my area. My local dealership was unwilling to work with me, at all. Therefore I was searching high and low across the country for what I wanted, and every time I found what I wanted, it was already sold by the time I contacted the dealership about it. Serra Toyota of Decatur was different. They told me that although the truck I wanted was sold that very morning, they told me that they could get me what I wanted. I reached out to Serra Toyota in July, and it took a bit of time, but they contacted me in October to let me know that they had the truck I wanted. During those three months, Serra Toyota and Green Davidson kept me updated on what was going on, and confirming the dealer-installed options that I wanted. If I could give Serra Toyota of Decatur, Green Davidson, and Nick Hull 10 stars I would. Every staff member I interacted with at this dealership was amazing and friendly. More

Green Davidson was great to work with. He was very honest and patient during the entire process. He was very knowledgeable about any questions i had during the process. Will definitely rec He was very honest and patient during the entire process. He was very knowledgeable about any questions i had during the process. Will definitely recommend him to anyone that asks for a salesman in Decatur! More