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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
684 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 684 reviews

April 07, 2023

Great price for the service that I received. Just had to wait a little longer than expected. More

by aprince4601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Brinkman
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Apr 08, 2023 -

Serra Toyota of Decatur responded

Thanks for taking the time to share your feedback. Our Service Team is delighted to have provided you with a great price for your needed service. Let us at Serra Toyota Decatur know if there is anything else we can do for you. Michael McLeod General Manager 256-340-0330

April 04, 2023

ME AND MY HUSBAND HAVE BEEN LOOKING FOR A CAR FOR COUPLE OF WEEKS AND HAVE DEALED WITH SOME BAD SALES PEOPLE. WHILE I WAS STILL AT WORK MY HUSBAND STOPPED OVER AT TOYOTA DEALERSHIP AND WAS MEET WITH AT SMIL More

by BLUEAANGEL24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MITCHELL GRUBBS, Kenny Key
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Apr 04, 2023 -

Serra Toyota of Decatur responded

Our Sales Team here at Serra Toyota Decatur is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

March 31, 2023

great experience! Austin Norwood considerate salesman. Brandon Valdez helpful and patient with my time. Manager took the time to work with me to find what I needed. Gr More

by lromer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood, Brandon Valdez,
Report | Print
Apr 01, 2023 -

Serra Toyota of Decatur responded

Hello, Serra Toyota Decatur wants to thank you for your amazing 5-star review. It is wonderful to learn that our Sales Team was able to help you find exactly what you were looking for and that your experience was great. We hope you have a fantastic rest of your day. Michael McLeod General Manager 256-340-0330

March 30, 2023

From the time that I walked into the dealership the employees were nice and were willing to help More

by eltigris56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akem, Paul Matthews
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Mar 31, 2023 -

Serra Toyota of Decatur responded

We are glad you enjoyed great customer service working with our Sales Team at Serra Toyota Decatur. Thank you for your positive review. We are here if you need any further assistance.

March 26, 2023

Always expensive, but usually keeps me well informed and most times ready when they make the promise. More

by Chris Latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Mar 27, 2023 -

Serra Toyota of Decatur responded

Hello Chris, thank you for your positive review. It is an honor to be your choice and we are glad you continue to have informative service experiences at Serra Toyota Decatur. Please feel free to let us know if there is anything else we can do for you, take care. Michael McLeod General Manager 256-340-0330

March 23, 2023

They were on time and kept me informed on what needed to be done and the price before they performed it. More

by jackiemcinnish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Mar 24, 2023 -

Serra Toyota of Decatur responded

We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any further questions for our Service Department and thank you again for choosing Serra Toyota Decatur!

March 17, 2023

I had a wonderful experience with Toyota ! !! Thanks to Kendrick Langham I was able to get not only what u wanted but needed! he worked with me from the moment I reached out to him about my nee More

by Dejachambers15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Joe in finance ! Did a wonderful job 5 stars !, Kendrick Langham
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Mar 18, 2023 -

Serra Toyota of Decatur responded

Hello, thank you for giving our dealership this outstanding 5-star review. We are so glad to know that our staff worked hard to make sure you were satisfied and could get you what you needed. It is our hope that you continue to visit us here at Serra Toyota Decatur for your future automotive needs. Michael McLeod General Manager 256-340-0330

February 25, 2023

The salesman Nolan Morgan was great to work with and got me back in my favorite vehicle!!! Excellent service and great to work with. Always buy from Serra Toyota!! More

by Seejrwin08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Morgan
Report | Print
Feb 27, 2023 -

Serra Toyota of Decatur responded

Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Serra Toyota Decatur in the future. Michael McLeod General Manager 256-340-0330

February 19, 2023

Great and expeditious service. Worked with Dale Rock and walked away with a 2023 Tundra. Dale was straightforward and great to work with. I absolutely recommend all that are in the More

by jordan.noffsinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Rock
Report | Print
Feb 19, 2023 -

Serra Toyota of Decatur responded

Thank you for leaving such a fantastic review. We are glad to see that you had an amazing experience with us and we hope you are enjoying your brand new 2023 tundra

February 16, 2023

I bought my 2017 tundra from there couldn’t be more blessed my salesman Casey Holden is one of the best if you in market for car truck or suv go get appointment set up with him he will do his best to g More

by tim_terry3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden one of the best
Report | Print
Feb 17, 2023 -

Serra Toyota of Decatur responded

Hello and thank you for taking the time to write about your five-star experience with our Sales Department. We hope that you will continue to choose Serra Toyota Decatur in the future.

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