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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
683 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 683 reviews

July 17, 2023

Great service department. Kim kept me informed of what was being done and the cost. More

by Stoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Jul 18, 2023 -

Serra Toyota of Decatur responded

Hello, we really appreciate your positive review. It brings us joy to know that our Service Department was accommodating and kept you informed on the progress of your vehicle. Please keep Serra Toyota Decatur in mind for your future automotive needs.

July 17, 2023

Service Advisor kept me inform through out the service processed as to the status of my car. More

by Chief3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven G., Antoine Pyfrom
Report | Print
Jul 17, 2023 -

Serra Toyota of Decatur responded

Thanks so much for the positive review! Its great to know that our Service Team kept you informed through the entire process. If there is anything else that you need do not hesitate to contact us here at Serra Toyota Decatur.

July 14, 2023

Their service department is so amazing and fast. The prices and the people are great too. More

by dd403881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Christy Robinson
Report | Print
Jul 14, 2023 -

Serra Toyota of Decatur responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Serra Toyota Decatur was able to provide amazing and fast service. We thank you for your business.

July 08, 2023

Very prompt and courteous. They sent me a text when my car was ready. When I picked my car up , it was very quick. More

by susancanada795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Report | Print
Jul 09, 2023 -

Serra Toyota of Decatur responded

We are grateful for you taking the time to leave this positive review. It makes us proud to know that our courteous Service Team was prompt and informed you via text when your car was ready. Please let us know if you have any further questions and thank you again for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 04, 2023

They did an excellent job. I love the way they will honor the coupon I received in my email. Glenda Cole provided excellent customer service. More

by joyce_garth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Jul 05, 2023 -

Serra Toyota of Decatur responded

Hello, thank you so much for taking the time to leave this great review. We are so happy to know our team was able to provide you with excellent customer service and accept your coupon! Come see us again here at Serra Toyota Decatur for any of your future vehicle needs.

June 25, 2023

Efficient, good communicators, courteous. Accommodating:easy to get a maintenance appointment within a day or 2. Listen 2 customer's requests. Don't overreach for more $$$ generating works. More

by D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Report | Print
Jun 26, 2023 -

Serra Toyota of Decatur responded

Hello, thank you for taking the time to leave your kind review. We are pleased to learn that you had an accommodating and efficient vehicle-servicing experience at Serra Toyota Decatur, please don't hesitate to let us know if there is anything else we can help you with. Michael McLeod General Manager 256-340-0330

June 24, 2023

Our buying experience was very smooth thanks to Dillion Lott ! He is very knowledgeable of the Toyota and was a great help in our decision to purchase a 2023 Toyota Tacoma XP. Thanks Dillion! More

by Jess
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dillion Lott -5 Stars!
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Jun 25, 2023 -

Serra Toyota of Decatur responded

Thank you for your kind review, Jess. It is wonderful to know that you received knowledgeable assistance at Serra Toyota Decatur and we congratulate you on your new 2023 Toyota Tacoma XP. Take care. Michael McLeod General Manager 256-340-0330

June 22, 2023

Love the dealership! Polite and courteous employees. Everyone was willing to help. Noah Morgan was the best salesperson I have ever dealt with. More

by Blue Granny
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noah Morgan
Report | Print
Jun 22, 2023 -

Serra Toyota of Decatur responded

We are excited to read that our Sales Team was polite and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 16, 2023

We had a good experience with the purchase of our vehicle. Austin Norwood made sure we were taken care of! If you are in search of a vehicle go to Serra Toyota! More

by Jackiejones523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood
Report | Print
Jun 16, 2023 -

Jackiejones523 responded

Thank you Austin Norwood for making sure we were taken care of and happy with the purchase of our Jeep!

June 11, 2023

Courteous staff and easy to communicate with them. They keep you informed when your vehicle is in service. More

by swatts528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Jun 12, 2023 -

Serra Toyota of Decatur responded

Our team here at Serra Toyota Decatur is proud to read that you had a courteous and easy experience with us. Please feel free to contact us again if we can do anything else to assist you. Michael McLeod General Manager 256-340-0330

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