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Serra Toyota of Decatur

Decatur, AL

4.8
928 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 928 reviews

May 03, 2025

I love Serra Toyota! The sales and service team are all fantastic! They have customer service down to a fine art. Always helpful and accommodating. It has always been a “ More

by Lbachant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
May 04, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you've had positive experiences with our team and service. We appreciate your kind words, and hope you continue to enjoy your visits to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 02, 2025

Fast and friendly atmosphere where the dealer makes you their top priority when selling one a vehicle More

by Askvon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
May 04, 2025 -

Serra Toyota of Decatur responded

We're glad you found the atmosphere fast and friendly. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 02, 2025

Serra Toyota has a very organized team and routine. They do quality work. Waiting for the work is very pleasant. More

by Pekobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
May 04, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with us at Serra Toyota Decatur. We're pleased to hear everything went smoothly. Michael McLeod General Manager 256-340-0330

May 01, 2025

I came just wanting to look at the cars but my friend Brandon Valdez who is a salesman showed me a car that I had to buy. I had tons of questions and him and Dane took the time to answer every question t More

by ktllf81296
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Doerflinger, Brandon Valdez
May 04, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur to others. We appreciate your encouraging feedback and are pleased that our team could assist with all your questions. Michael McLeod General Manager 256-340-0330

April 30, 2025

Great experience buying my new Sequoia! The team was friendly and helpful. Easy and seamless. More

by Laura E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McLeod, Kevin Jones, Dale Rock, Nick Hull
May 04, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're pleased to hear everything went smoothly with your Sequoia purchase. Take care and enjoy the road ahead! Michael McLeod General Manager 256-340-0330

April 29, 2025

Local Toyota Dealership, average service rating. Oversights and slip-ups happen. Had a 2021 Tacoma in for routine oil change. A couple of days later noticed oil spots in the driveway. Checked undern More

by Joethecarguy.1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 04, 2025 -

Serra Toyota of Decatur responded

Hello, We appreciate you taking the time to share your feedback. I would like the opportunity to speak with you about the level of customer care you received during your visit to our Service Department for a routine oil change. Please contact me at your earliest convenience so we can discuss your experience further. Thank you, Michael McLeod General Manager 256-340-0330

April 28, 2025

The best car buying experience that I have ever had! Thank you to Casey! Great job Serra Toyota! More

by Arzella Foster
Recommend Dealer
Yes
Employees Worked With
Kevin Jones, Casey Holden, Roger McCord
Apr 28, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and are glad our team made your car-buying experience enjoyable. All the best from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 28, 2025

Levi helped me a tremendous amount. Easy to work with and wants to get you a fair deal. More

by Denbestetate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Chalker, Roger McCord
May 04, 2025 -

Serra Toyota of Decatur responded

We’re glad our team made the process easy and transparent for you. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 27, 2025

Nice selection of vehicles and employees were friendly. Jacob Freeland did a great job with the purchase of our Toyota Tundra. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Freeland, Roger McCord
Apr 28, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear you found our selection and service satisfactory with your Toyota Tundra purchase. If there's anything more we can do, feel free to reach out to us at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 26, 2025

They Always make sure I’m well taken care of when I come to buy a new car More

by Kylen swoope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
Apr 28, 2025 -

Serra Toyota of Decatur responded

We're glad to know our team has been able to assist you so well. Enjoy your new car from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330