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Serra Toyota of Decatur

Decatur, AL

4.8
682 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

August 04, 2023

Enjoyed our experience here. Our sales rep, Brandon Huggins, went above and beyond. Thank you to the financial department as well with getting us the monthly payment we desired More

by nickandjo2011
Recommend Dealer
Yes
Employees Worked With
Brandon Huggins , Antonio Gray
Aug 05, 2023 -

Serra Toyota of Decatur responded

Hello, we are honored you took the time to leave us a five-star review. It brings us joy to know that our Sales Department went above and beyond to make sure you enjoyed your buying experience. We happily await your next visit to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 03, 2023

Had a great experience! They worked with us to get the right price and was in and out quick! More

by valleriryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hudgins
Aug 04, 2023 -

Serra Toyota of Decatur responded

Thank you for taking the time to write about your great experience! We're glad to learn that you not only left our dealership in a timely manner and under the expected budget but that you were pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 03, 2023

I want to give an A+ to the team at Serra Toyota of Decatur, Alabama….particularly PAUL LE BLANC and KENNY KEY. They exemplify what other dealerships should aspire to be: friendly, fair, knowledgeabl More

by jmh1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Key, Tommy Robertson, Paul deBlanc
Aug 04, 2023 -

Serra Toyota of Decatur responded

We are honored you took the time to leave us a five-star review. It brings us joy to know that our professional Sales Team was knowledgeable and fair during your visit. It makes us happy to learn that our team was attentive to your needs and made sure you had a stress-free experience at Serra Toyota Decatur. We look forward to assisting you in the future. Take care. Michael McLeod General Manager 256-340-0330

August 01, 2023

We just bought our third vehicle from this dealership. Wes Arnold is awesome and made our experience super easy! We highly recommend him and Serra Toyota of Decatur! More

by Kim Lane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Arnold
Aug 03, 2023 -

Serra Toyota of Decatur responded

Thank you for the great rating and review, Kim. Our Sales Team is happy to see that you had an awesome car-buying experience at Serra Toyota Decatur. We thank you for your recommendation. Congratulations on your third purchase with us.

July 25, 2023

Very good service and very friendly very professional and yes I will recommend this dealer ship to others. More

by Tcarver7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Jul 25, 2023 -

Serra Toyota of Decatur responded

Thank you for your amazing review and recommendation. We are so glad that you had a positive experience with our staff at Serra Toyota Decatur and it would be our pleasure to work with you again in the future. Michael McLeod General Manager 256-340-0330

July 25, 2023

Service Dept personnel were friendly and very respectful and knowledgeable and answered all my questions appropriately. More

by TLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Jul 25, 2023 -

Serra Toyota of Decatur responded

Thank you for the great rating and review. We are happy our Service Team at Serra Toyota Decatur was both friendly and knowledgeable and provided answers to all of your questions. We thank you for your business.

July 22, 2023

The service dept and service advisor Kim was awesome. I highly Recommend them for your next service needs. More

by ddstew979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Jul 23, 2023 -

Serra Toyota of Decatur responded

Thank you for the recommendation and review of our awesome Service Department. Keep us at Serra Toyota Decatur in mind for your future maintenance needs. Take care

July 22, 2023

Jake Boyles and Nick Groves worked together to assist me in purchasing a 4-Runner. They spent a good deal of time to help me decide plus they were always friendly. I would rate my time at Serra Toyota as p More

by Hljarman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves, Jake Boyles, Paul Matthews
Jul 23, 2023 -

Serra Toyota of Decatur responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to learn that our friendly Sales Department took the time to make sure you were satisfied with your purchase. Thank you for visiting us at Serra Toyota Decatur and enjoy your new Toyota 4Runner. Michael McLeod General Manager 256-340-0330

July 21, 2023

By far the best service department I’ve ever used. I also take my other make cars I own there as well. More

by Mikmdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Glenda Cole
Jul 22, 2023 -

Serra Toyota of Decatur responded

Thanks for the five-star review. We are happy to learn our Service Department was able to meet all your needs and expectations. We hope you continue to choose Serra Toyota Decatur for all your automotive needs. Take care!

July 17, 2023

Great service department. Kim kept me informed of what was being done and the cost. More

by Stoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Jul 18, 2023 -

Serra Toyota of Decatur responded

Hello, we really appreciate your positive review. It brings us joy to know that our Service Department was accommodating and kept you informed on the progress of your vehicle. Please keep Serra Toyota Decatur in mind for your future automotive needs.

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