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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
682 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

September 23, 2023

I was treated with courtesy. My car was taken back very quickly, and I was pleased with the service. More

by alan.weatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Sep 24, 2023 -

Serra Toyota of Decatur responded

Our Service Team strives to be professional and courteous for all our guests and we are elated to see that we were able to provide you with such a wonderful experience. It was our pleasure to be able to get your car serviced quickly and efficiently. Thank you for taking the time to leave us a review and a five-star rating. Should you need further assistance please feel free to reach out to us at any time here at Serra Toyota Decatur.

September 22, 2023

Received prompt and courteous service at Serra Toyota in Decatur AL. I had an appointment and was greeted immediately upon arrival. Had a free coupon and those services were performed without any upscale! W More

by Arepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Dwight Garrison, Randy Holbert, Bradley Terry, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Sep 23, 2023 -

Serra Toyota of Decatur responded

Arepa, thank you so much for letting us know that our Service Team was prompt, courteous, efficient, and provided a great experience on your visit. Thank you for leaving us this amazing feedback and 5 stars. If you ever need any assistance in the future, please feel free to reach out to us at Serra Toyota Decatur any time. Michael McLeod General Manager 256-340-0330

September 20, 2023

The whole staff was helpful in our needs and considerate of our time. We were very satisfied! More

by ronidotson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey and Joe in sales were great to deal with. Paul in finance and Kevin in sale management, were great to work with!
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September 17, 2023

The service was very good and we’re very pleased that we got out very quickly More

by Happy Camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
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Sep 18, 2023 -

Serra Toyota of Decatur responded

Thank you for taking the time to leave us a five-star review. It brings us joy to learn that our Service Team delivered great service in a timely manner. Should you need anything, please don't hesitate to reach out to us at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 16, 2023

Very organized, respectful communications, professional in all respects. Would definitely recommend to others to use services they provide. More

by james.booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin
Report | Print
Sep 17, 2023 -

Serra Toyota of Decatur responded

Thank you for your five-star review of Serra Toyota Decatur, James. We are ecstatic to learn that our Service Team provided you with respectful and communicative assistance. Take care. Michael McLeod General Manager 256-340-0330

September 15, 2023

Got my car in at my appointment time. Called me when they found out I needed a new tire More

by deweymoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Sep 16, 2023 -

Serra Toyota of Decatur responded

Thank you for sharing this positive review of your experience with our Service Team here at Serra Toyota Decatur. We enjoyed reading that our team got you in promptly and notified you of your service needs. Your feedback is greatly appreciated and we hope you choose us again for any future service needs. Michael McLeod General Manager 256-340-0330

September 15, 2023

The process was organized and thorough and the employees were courteous. I was notified every step of the way. More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Report | Print
Sep 16, 2023 -

Serra Toyota of Decatur responded

Hello, It is great to receive your kind praises of our organized, courteous, and communicative staff. However, it would be appreciated if we could speak regarding the 3-star rating you have left with this positive feedback. Could you please reach out to me so that we can discuss this matter further? I hope to connect with you soon, Michael McLeod General Manager 256-340-0330

September 13, 2023

I always have a pleasant experience with this dealership. Very professional and polite. Very honest. More

by pottsy39@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Vic Heartsill
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Sep 14, 2023 -

Serra Toyota of Decatur responded

We couldn't be happier to learn that our very professional and polite team provided you with a pleasant experience here at Serra Toyota Decatur. Thank you for your amazing five-star review and we are thrilled to have you as a valued customer. Michael McLeod General Manager 256-340-0330

September 12, 2023

The people help with everything and we got the truck we want…Austin was great person More

by gil.pagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AUSTIN
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Sep 13, 2023 -

Serra Toyota of Decatur responded

Thank you for making Serra Toyota Decatur a part of your day and for leaving us a positive five-star review. We couldn't be happier to learn that our great Sales Team helped you with everything and got you into the truck you wanted. Congratulations on your new purchase and we are so grateful to have your business. Michael McLeod General Manager 256-340-0330

September 01, 2023

I had the best experience! First time car buyer and Green Davidson made the experience so smooth and easy! I highly recommend him if you want a car. He’s great and I’m glad I g More

by kelseydhouston.kh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Green, Davidson
Report | Print
Sep 03, 2023 -

Serra Toyota of Decatur responded

We are grateful for you leaving us a five-star review and for recommending our services. It is pleasing to learn that our Sales Team made sure you had a smooth first-time car-buying experience. We look forward to assisting you again at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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