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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
682 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

December 17, 2023

Excellent service department providing top notch service, and advise. The service consultants are professional and cordial. More

by kllaw427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Dec 17, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our service department at Serra Toyota Decatur. We take pride in offering top-notch professional advice and services to our customers. Thank you so much for the high rating. Michael McLeod General Manager 256-340-0330

December 15, 2023

Brandon Huggins is a great salesman my purchase of a new vehicle went very smooth no stress everyone there was very professional Serra toyota of decatur is a great place to purchase a car More

by 4wheelin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hull and Brandon Huggins
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Dec 15, 2023 -

4wheelin responded

Thanks goes out to Nick and Brandon for a great buying experience of my new tacoma I'm loving my new truck

Dec 15, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our staff and your purchase experience at Serra Toyota of Decatur. It was our pleasure serving you. Your satisfaction makes all our efforts worthwhile, thank you. Michael McLeod General Manager 256-340-0330

December 14, 2023

Excellent customer service, they kept me updated, and vehicle service was finished in a very timely manner. More

by MBryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Dec 14, 2023 -

Serra Toyota of Decatur responded

We appreciate your compliment about our efficient customer service. We prioritize keeping our customers updated, and efficiently performing vehicle services at Serra Toyota Decatur is something we take pride in. Thank you for your feedback. Michael McLeod General Manager 256-340-0330

December 13, 2023

This dealership goes above and beyond to treat you as a person not a number. They offer shuttle service to any place local while you wait. They are all very kind and compassionate. More

by dhypo289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service and the young lady that drove the shuttle.
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about our shuttle service at Serra Toyota Decatur and the kind treatment you received from us. Always aiming to make each experience personal and convenient. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

December 13, 2023

Friendly people great service will always continue to use this dealership have been nothing but professional More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback and ongoing trust in Serra Toyota Decatur. Your satisfaction with our professionalism continues to be our main focus. Michael McLeod General Manager 256-340-0330

December 12, 2023

The service department was very responsive to my concerns and they did a great job repairing my vehicle. More

by Jmarks256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback, and we're glad to hear the service department at Serra Toyota Decatur was responsive and able to repair your vehicle effectively. Thank you for sharing! Michael McLeod General Manager 256-340-0330

December 11, 2023

Great job done by Steve Gremaux . Fantastic service. In and out in less than an hour . 15,000 mi checkup and oil change. More

by Mick
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve Gremuex
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Dec 11, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about the efficient service provided by Steve Gremaux. It's always our aim to provide quality oil changes and 15,000 mi checkups. Serra Toyota Decatur thanks you for your review! Michael McLeod General Manager 256-340-0330

December 10, 2023

Purchased a RAV4, the experience was smooth, courteous, and professional. The staff at all levels, management, sales, and finance exceeded my expectations in all regards. Sierra Toyota in Decatur, Al has a More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hull, Finance, is Outstanding!, George Jones, Joel Capps
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Dec 10, 2023 -

Serra Toyota of Decatur responded

Thank you for the high praise about our team's performance. It’s always wonderful to hear feedback on how Serra Toyota Decatur demonstrates professionalism and courtesy during a RAV4 purchase. Your recommendation is deeply valued. Michael McLeod General Manager 256-340-0330

December 09, 2023

Dillion was great. I bought additional accessories and they rushed to install them. Customer service was excellent! More

by brianlong35806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillion Lott, Antonio Gray, Kim Stone, George Jones, Joel Capps
Report | Print
Dec 09, 2023 -

Serra Toyota of Decatur responded

We appreciate the high rating and kind words. It's good to hear that you found service at Serra Toyota Decatur, including accessory installation, helpful. Thank you for your business. Michael McLeod General Manager 256-340-0330

December 06, 2023

I bought my first Toyota tundra in 2014 and had it for ten years. I loved it so much that I just purchased another new 2024 tundra. My sales technician was very professional and I'm very grateful for the More

by glencoffeesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Kenemmer
Report | Print
Dec 07, 2023 -

Serra Toyota of Decatur responded

We're glad you enjoyed your new 2024 Toyota Tundra shopping experience at Serra Toyota of Decatur, and appreciated our professional team. Your loyalty speaks volumes for us, thank you. Michael McLeod General Manager 256-340-0330

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