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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
682 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

December 30, 2023

Have always been satisfied with our dealings in both sales and service. Ebi is our go to guy when we are looking to purchase. More

by tmabrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Apr 12, 2024 -

Serra Toyota of Decatur responded

Thank you for placing your trust in Serra Toyota Decatur's sales and service departments. It is great to hear that Ebi consistently meets your expectations when making a purchase. Michael McLeod General Manager 256-340-0330

December 30, 2023

I get wonderful service every time I come in. The employees are great and helpful. More

by Wonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Apr 12, 2024 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about your experiences at Serra Toyota Decatur. Your kind words reflect our aim for all of our customers. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

December 27, 2023

Friendly staff, good prices, we get all of our cars serviced here, own 4 Toyotas More

by Dustin.Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Apr 12, 2024 -

Serra Toyota of Decatur responded

We appreciate the positive feedback regarding our team and services at Serra Toyota Decatur. Your continued trust with your four Toyotas means a lot to us. Thank you for choosing us for all your servicing needs. Michael McLeod General Manager 256-340-0330

December 25, 2023

This place can make it happen so if your in the need to purchase a vehicle go by Serra Toyota of Decatur!! More

by Rrobins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Green Davidson
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Apr 12, 2024 -

Serra Toyota of Decatur responded

We appreciate your high rating and positive remarks about Serra Toyota Decatur. Trust your vehicle will meet all expectations. Safe travels! Michael McLeod General Manager 256-340-0330

December 24, 2023

Wonderful experience! I haven’t had any salesman as helpful and knowledgeable as I experienced at this dealership. Very pleased with my purchase and am referring others… More

by novan1360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Holden
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Apr 12, 2024 -

Serra Toyota of Decatur responded

We appreciate your positive review and for letting others know about your purchase experience at Serra Toyota Decatur. Take good care of the vehicle you bought from us. Michael McLeod General Manager 256-340-0330

December 22, 2023

Awesome customer service. Nice waiting room. Great way of keeping you informed about your vehicle during service process. More

by deannaleelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Dec 22, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our customer service and waiting room at Serra Toyota Decatur. We value keeping you updated during the service process for your vehicle. Michael McLeod General Manager 256-340-0330

December 22, 2023

Kim in service dept is the best I always try to get her understand your needs More

by Pattyt1607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Apr 12, 2024 -

Serra Toyota of Decatur responded

Glad to hear you've had satisfying experiences with our service department, specifically with Kim. Your support for Serra Toyota Decatur is appreciated. We look forward to assisting you again. Michael McLeod General Manager 256-340-0330

December 19, 2023

I want to give a huge shoutout to Ms. Kim in the service department. She has always been the best. More

by Davidstracener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Apr 12, 2024 -

Serra Toyota of Decatur responded

It's good to hear you had a positive experience with Ms. Kim in the Serra Toyota Decatur service department. Your feedback is appreciated, thank you for choosing us. Michael McLeod General Manager 256-340-0330

December 17, 2023

If you come to Serra Toyota of Decatur talk to Nick Groves. He was the best salesman I've ever had. He will be very informed about the car you are purchasing, and made the car purchase very easy and sm More

by Sergio Rangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves
Report | Print
Dec 17, 2023 -

Serra Toyota of Decatur responded

We appreciate the positive review of Serra Toyota Decatur and acknowledgment for our informative sales team. We're pleased you had a smooth car purchase experience with us, particularly with Nick Groves. Your support means a lot to us here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

December 17, 2023

Serra dealership service department is very knowledgeable, courteous, and efficient. I appreciate their friendliness and care in servicing my car. More

by Brendalambert1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole usually helps me but was sick and Kim Stone did a great job in her absence. , Kim Stone
Report | Print
Dec 17, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our service department at Serra Toyota Decatur. We're pleased to hear you found the team knowledgeable and courteous. Your satisfaction with the servicing of your car is paramount to us. Michael McLeod General Manager 256-340-0330

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