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Serra Toyota of Decatur

Decatur, AL

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Reviews
Vehicles
4.8
928 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 928 reviews

May 14, 2025

Love the customer service. Noah Rohan finished my car in less than an hour! Wonderful service More

by Tin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rohan
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May 13, 2025

Have had great service and no problems after servicing since going to this location. Good and reasonable service times while waiting for service. More

by adventurer043com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
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May 13, 2025

Great dealership I would highly recommend great service and great prices if you are looking for a car I would highly recommended Serra Toyota More

by Chrismilender
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dillon Lott
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May 11, 2025

It is riendly. They are quick and Competent. Mostly good at being Informative on your vehicle status. No continual up-selling. Comfortable. More

by Mamastill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
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May 12, 2025 -

Serra Toyota of Decatur responded

Thanks for the review. We're happy to know you found our process effective and comfortable. Safe travels from all of us at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 10, 2025

Excelente servicio! ! Brandon valdez fue muy amable con nosotros y paciente, y nos ayudó a conseguir el carro que queríamos 😁 More

by martinez.relvia26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
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May 11, 2025 -

Serra Toyota of Decatur responded

Gracias por compartir tu experiencia con nosotros. Nos alegra saber que nuestro equipo pudo ayudarte a encontrar el carro que buscabas. Michael McLeod General Manager 256-340-0330

May 07, 2025

Dealership was beyond fair with our trade in and offered a lower price without us having to haggle. Akem the salesman was awesome and I would recommend anyone to hear for a solid vehicle. More

by NickK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Key, Akem Neloms
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May 11, 2025 -

Serra Toyota of Decatur responded

We're grateful to hear that our team made your trade-in experience smooth and hassle-free. Thanks for recommending Serra Toyota Decatur for a reliable vehicle. Michael McLeod General Manager 256-340-0330

May 07, 2025

Wanted to make sure I wanted/needed work done. Kept me informed on progress. Offered solutions available when there was an unavoidable delay More

by GaryN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Brandon Alexander
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May 11, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us at Serra Toyota Decatur. We're pleased that our team kept you informed throughout the process and provided available solutions. Michael McLeod General Manager 256-340-0330

May 06, 2025

Serra Toyota was extremely helpful and very efficient in helping me purchase my 2025 XLE Camry. I would highly recommend them to anyone. More

by bawjrw1321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Rickman, Nick Hull
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May 11, 2025 -

Serra Toyota of Decatur responded

We appreciate your recommendation and are glad you had a smooth experience at Serra Toyota Decatur with your 2025 Toyota Camry XLE purchase. Thanks for choosing us. Michael McLeod General Manager 256-340-0330

May 05, 2025

They were really helpful, kind, and informative on the purchasing of my first vehicle. They had no problem explaining the process and made it very smooth and easy. More

by mper64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Matthews, Heith "Catfish" Blaxton
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May 11, 2025 -

Serra Toyota of Decatur responded

We’re grateful for your feedback. It's great to know our team supported you during your first vehicle purchase at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 03, 2025

Great service with very knowledgeable and friendly staff. Fast and accurate service every time with a smile. More

by Scott T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McLeod, Steve Gremaux
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May 04, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words about our team at Serra Toyota Decatur. We're happy to hear that you consistently experience great service with us. We hope to continue meeting your expectations. Michael McLeod General Manager 256-340-0330

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