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Serra Toyota of Decatur

Decatur, AL

4.8
682 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

February 16, 2024

Awesome sales team easy transaction great with handling the task at hand to get better vehicle More

by Murphreeseth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood , Antonio Gray
Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for recognizing our sales team's efficiency. We understand the importance of smooth transactions at Serra Toyota Decatur. Your satisfaction is crucial to us, glad we could assist in getting a better vehicle for you. Michael McLeod General Manager 256-340-0330

February 14, 2024

Dillon Lott was a great salesman took care of everything for us and Paul went over all the paperwork very well More

by barryb644.bb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Lott, Paul Matthews
Apr 13, 2024 -

Serra Toyota of Decatur responded

It's great to hear that our team was able to assist with your paperwork and overall experience at Serra Toyota Decatur. Thank you for sharing the positive review. Michael McLeod General Manager 256-340-0330

February 13, 2024

I left the dealership with my Jeep Gladiator and a big smile on my face, all thanks to this exceptional salesman dedication and expertise. I highly recommend Casey Holden to anyone in search of a great ca More

by Wilfrid L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your high recommendation of Serra Toyota Decatur, Wilfrid. We're pleased to hear that our team made your Jeep Gladiator purchase a satisfying experience and that they addressed all of your concerns effectively. Thank you for choosing us for your car buying needs.

February 12, 2024

I was very satisfied and pleased with all that Marlowe Wade Jr did ti help us.Tge staff was and is very professional and respectful at what they do.I would recommend them any day More

by Bubbles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe Wade, Antonio Gray
Apr 13, 2024 -

Serra Toyota of Decatur responded

It's wonderful to hear your satisfaction with our team's professionalism and respect at Serra Toyota Decatur. We appreciate you recommending us. Michael McLeod General Manager 256-340-0330

February 11, 2024

Serra Toyota of Decatur very friendly staff . They took great care of my car for my regular maintenance service More

by marybabygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about Serra Toyota Decatur's team. We're pleased to know that you had a positive experience with our regular maintenance service. Thank you for choosing us for your car care needs. Michael McLeod General Manager 256-340-0330

February 10, 2024

Great place to have your car serviced. Everyone is nice and friendly. Prices are reasonable. More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad that you found Serra Toyota Decatur to be a great place for service, noted our fair pricing and felt the amiability of our team. Thank you. Michael McLeod General Manager 256-340-0330

February 09, 2024

I have dealt with Kim Stone in your service department for over 20 years. She is excellent and one of the reasons we continue to bring our siennas to y'all. Very professional, explains things well... I More

by yomamahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your loyalty to Serra Toyota Decatur and the feedback on our service team. It's pleasing to hear that you find their advice valuable. Having satisfied customers like you is always our goal. Michael McLeod General Manager 256-340-0330

February 03, 2024

We had a super experience buying our new 2024 RAV 4 from Serra Toyota Decatur and our sales consultant Lexus White ! Lexus delivered our RAV 4 to us ,did the paper work at our home because of some health is More

by Carlloyd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lexus White
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're pleased that you found our at-home service helpful during your purchase of the 2024 RAV 4. Our team's top priority at Serra Toyota Decatur is to accommodate customer needs no matter the circumstance. We appreciate your kind words and high rating! Michael McLeod General Manager 256-340-0330

February 02, 2024

They worked me in to service our car. My wife is wheelchair bound and is dependent on this vehicle. Thank you for helping with our situation. More

by KPWoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your feedback, and we're pleased to hear about your positive experience at Serra Toyota Decatur. It's our obligation as part of making the services easier for every customer situation. Thanks again for choosing us. Michael McLeod General Manager 256-340-0330

February 01, 2024

Steve Gremaux, service advisor, was nice and knowledgeable, and very helpful. He also had a great sense of humor that made for a great customer service experience. Dorothy Dot Livingston was so More

by gcbamagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux, Dorothy Dot Livingston
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. Their dedication to ensuring customer satisfaction always stands out. Great to hear you had such a positive experience with us. Michael McLeod General Manager 256-340-0330

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