Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
938 Reviews
Call Dealership (256) 274-4967
View Awards

309 Beltline Rd

Decatur, AL

35602

Directions

By Type

Showing 938 reviews

February 04, 2025

Had a great experience here. Ralph was extremely helpful and knowledgeable. Would recommend coming here More

by David
Recommend Dealer
Yes
Employees Worked With
Ralph, Joel Capps
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. It's great to know our team provided a helpful experience. Wishing you all the best on your journeys ahead. Michael McLeod General Manager 256-340-0330

February 04, 2025

They welcomed my in, and the atmosphere was great. George Jones was amazing to work with! More

by Tameka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger, George Jones
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words! It's great to hear you enjoyed the atmosphere at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 03, 2025

They are generally nic3 and want to help people with good and bad credit. I would suggest them to anyone. More

by jthomas0523198038
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Matthews
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for the kind words and recommendation. We are glad to be of help at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 03, 2025

Our salesman, Marlowe, and the dealership were very patient as we had to negotiate our way through dealing with our insurance. More

by rjphanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe Wade, Paul deBlanc
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback. We're glad you had a great experience with our team at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 03, 2025

Steve G. in the service department always makes me feel valued and respected. He is straightforward and explains my vehicle needs in language that I can und More

by christinelittleyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux , Kim Stone
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for your excellent review. We're pleased that our team in the Service Department has been helpful and clear in addressing your needs at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 03, 2025

Very friendly and helpful. Skylar was extremely helpful and polite. Wait- they have snack's! Check them out. More

by redhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

We're happy to hear you had a great experience with our team at Serra Toyota Decatur. Thanks for mentioning the snacks! Michael McLeod General Manager 256-340-0330

February 02, 2025

Friendly people not pushy or worrisome just helpful. Love Jacob Freeland and Joel Capp they are the best More

by ylreveB43
Recommend Dealer
Yes
Employees Worked With
Sales Jacob Freeland, Joel Capps
Report | Print
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. Our team is committed to providing helpful service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 01, 2025

Service department was totally awesome! Very respectful and responsive to my needs! They had the parts I needed for my repair in stock and were able to install them right away! Definitel More

by TMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Antoine Pyfrom
Report | Print
Feb 02, 2025 -

Serra Toyota of Decatur responded

Thanks for the recommendation. We're glad our Service Team was able to assist with your repair at Serra Toyota Decatur. Don't hesitate to reach out to us for any future needs, we are here to help. Michael McLeod General Manager 256-340-0330

February 01, 2025

guy is the best ! ! love this dealership everyone was welcoming and the process was smooth More

by phailey758
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Rickman
Report | Print
Feb 02, 2025 -

Serra Toyota of Decatur responded

Thanks for your kind words. We're pleased you felt welcome at Serra Toyota Decatur, and we're excited that the process was smooth for you. Michael McLeod General Manager 256-340-0330

January 31, 2025

Everyone was very nice and did my service in a timely manner, the break room was nice serving coffee and refreshments. More

by sharongreen9654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
Report | Print
Feb 02, 2025 -

Serra Toyota of Decatur responded

It’s nice to hear you enjoyed our service and refreshments. Thanks for rating our Service Team at Serra Toyota Decatur! Michael McLeod General Manager 256-340-0330

1
...
16
17
18
...
94