Serra Toyota of Decatur

It was great! Service was friendly, helpful and professional.Thank you for being so nice. Service was friendly, helpful and professional.Thank you for being so nice. More

One thing I brought my car in for a shaking in the front end 3 times. I told them it was coming from passenger side. A picture and video was sent to me from service advisor of the "Passenger side" with whee end 3 times. I told them it was coming from passenger side. A picture and video was sent to me from service advisor of the "Passenger side" with wheel turning while up in lift amd you could obviously see it. I was told it was the axle and it had to be ordered. Ok 3 days later I pick my car up amd I'm told th3 DRIVERS SIDE AXLE was replaced WHAT ????? OK that makes no sense. I was told there was a stick in it. Ok I understand that but guess what shake is STILL THERE!!!!!!. More

Salesman was professional and my first service appointment was handled very well the waiting room is nice appointment was handled very well the waiting room is nice More

Great job with service. They were very fast and explained everything to me and gave me options on what I could spend now or later. Will return! They were very fast and explained everything to me and gave me options on what I could spend now or later. Will return! More

Antonio Brown was wonderful in helping us find the perfect Corolla for our granddaughter's first car. She was involved in every step of the process and he was so patient with us. He is a super friendl perfect Corolla for our granddaughter's first car. She was involved in every step of the process and he was so patient with us. He is a super friendly person! This is not our first purchase from Serra Toyota and I would buy from them again. More

Alex Christian was the best sales person I've EVER dealt with while purchasing a vehicle! Very helpful, friendly and knowledgeable! Please go see him if you are looking to puchase! with while purchasing a vehicle! Very helpful, friendly and knowledgeable! Please go see him if you are looking to puchase! More

Needed an oil change. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. More

We had a great and simple process at Serra Toyota. . JAKE BOYLES , our salesman, was very knowledgeable about the vehicles available and helped us select the best one to fit our needs. He was very frie . JAKE BOYLES , our salesman, was very knowledgeable about the vehicles available and helped us select the best one to fit our needs. He was very friendly, and so patient with our questions while he thoroughly explained all the features and functions of the vehicle. Would very highly recommend him to anyone. Our Finance experience was great as well. NICK HULL knows his stuff and explains everything along the way to the final signature. More

Receptive, patience, knowledgeable and willing and ready to meet the needs of customer. Satisfactorily experience. to meet the needs of customer. Satisfactorily experience. More

If you need a car, go by and see Nick Groves at the Decatur Location! Decatur Location! More