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Serra Toyota of Decatur

Decatur, AL

4.8
682 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

March 23, 2024

I recommend Casey Holden to anyone! ! He’s the absolute best !! He will definitely help from start to finish More

by Tichina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden , Antonio Gray
Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with our team at Serra Toyota Decatur. Your trust in us is greatly valued. Michael McLeod General Manager 256-340-0330

March 23, 2024

The car dealership was clean and well kept. The staff was knowledgeable, professional and friendly. More

by Ricky.spain.rr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe Wade
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind review about Serra Toyota Decatur. Our team's dedication to a clean environment and professional service is central to our standards. Thank you for acknowledging those efforts. Michael McLeod General Manager 256-340-0330

March 18, 2024

The service was very good so I recommend this dealership to all persons to come en baya car More

by cirilodetamo1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony
Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for your recommendation and compliments on our service at Serra Toyota Decatur. We appreciate it greatly. Michael McLeod General Manager 256-340-0330

March 17, 2024

Paul de Blanc was awesome in helping us get a new car and helping our niece get a car. He made it easy and fun. Explained everything to us. Great experience More

by sdwilliams7167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul deBlanc
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're happy to hear about your positive experience with our team at Serra Toyota Decatur. We strive to make the car buying process smooth and informative. Wishing you many safe travels in your new car. Michael McLeod General Manager 256-340-0330

March 16, 2024

Great service. Kaiden Adams was professional and got me a great deal on a great vehicle More

by wynnj87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiden Adams
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad you had a positive experience with our team at Serra Toyota Decatur. It's wonderful to hear you got a good deal on your vehicle. We appreciate the support! Michael McLeod General Manager 256-340-0330

March 14, 2024

They were quick efficient professional! Kim Stone is a rarity these days! She is the best service person ever! She always goes out of her way to make things go well. I was in and out with More

by shirley black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. Kim and rest of the crew strives for such efficient service. We value your time and are glad we could get you back to work quickly. Michael McLeod General Manager 256-340-0330

March 12, 2024

The salesman Jeremy was great in helping us find a good vehicle, and the finance dept was great in getting us the lowest possible payments. Would recommend them highly. More

by brian14075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gardner, Antonio Gray
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your 5-star review of Serra Toyota Decatur. Indeed, our team always puts effort into finding suitable vehicle options and handling finances effectively. It means a lot that you recommend us! Michael McLeod General Manager 256-340-0330

March 11, 2024

Paul,our salesperson,went above and beyond to help us out. When we told him what our budget was he scanned everything to find what we needed More

by bullydawgs89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul deBlanc, Vic Heartsill
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear our team at Serra Toyota Decatur was able to help you find what you needed within your budget. We value your feedback and appreciate the high rating. Michael McLeod General Manager 256-340-0330

March 10, 2024

I always go to Serra Toyota for my services. They are always do me an excellent job. If there's ever any misunderstanding; the service manager is quick to correct everything. I'm definitely g More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Kendrick Langham, Glenda Cole
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad that you trust Serra Toyota Decatur with your vehicle services. Our team highly values our relationship with you, and we uphold reciprocity in each service interaction. Your continued patronage is truly appreciated. Michael McLeod General Manager 256-340-0330

March 10, 2024

Our salesman was the best we have ever had! Thanks Nick Groves & Nic Hull for making this purchase the best experience. More

by dah121557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves (salesperson) & Nick Hull (financial)
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're pleased to hear about your positive experience at Serra Toyota Decatur. Your happiness regarding our team's service means a lot to us. Thank you for shopping with us. Michael McLeod General Manager 256-340-0330

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