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Serra Toyota of Decatur

Decatur, AL

4.8
682 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 682 reviews

April 12, 2024

Don't buy here. They under rate your vehicle. Buy from them & try to trade with them again. Other dealerships will give you more for their cars. Steve Serra would n More

by Mikew314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ebe Cherif
Apr 16, 2024 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is our top priority. I would like to speak with you regarding your recent experience with our Sales Team when looking to trade in a vehicle. Please contact me at your earliest convenience so we may discuss this further. I look forward to speaking with you. Michael McLeod General Manager 256-340-0330

April 05, 2024

As always treated as a vip. Kim Stone has always been pleasant and helpful making me feel very special More

by Gmoody2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, George Jones, Joel Capps
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are thrilled to learn about the helpful, pleasant, and VIP level experience you've had here at Serra Toyota Decatur. Please let us know if you have any additional questions or concerns. Michael McLeod General Manager 256-340-0330

April 04, 2024

The staff at this dealership is always friendly and knowledgeable. The work is done in a timely manner. More

by Scottdesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Langham, Glenda Cole
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you found our team at Serra Toyota Decatur friendly and knowledgeable. Thank you for letting us serve your automotive needs in a timely manner. Michael McLeod General Manager 256-340-0330

April 04, 2024

We have always been informed be fore any work has been performed and I feel they are in the price range with everyone else. I wouldn’t take my car anywhere else for service More

by bumblebee1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones, Paul deBlanc, Joel Capps
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are pleased that you appreciate our pricing and communication at Serra Toyota Decatur. We're proud to be your choice for car service. Thank you for the high rating! Michael McLeod General Manager 256-340-0330

April 03, 2024

They was very nice and professional. I enjoy the experience and talking to the workers very friendly More

by Jessicareeder1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey holding
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We believe that friendliness and professionalism go hand in hand and are key in providing a quality experience for our customers. Michael McLeod General Manager 256-340-0330

March 30, 2024

Nick Groves was amazing! ! Very nice , knowledgeable,professional, I didn’t have credit, and he got me financed and a car in just a few mins. Need help , ask for Nick! Can’t r More

by Eadsmartha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves, Eddie Anthony, Vic Heartsill
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you enjoyed your experience at Serra Toyota Decatur. We are proud of our team's expertise and their ability to assist with financing quickly and efficiently. Thanks for sharing your positive encounter. Michael McLeod General Manager 256-340-0330

March 28, 2024

Not pushy, great people, you tell them what you want, and they will help you no matter what. I chose my vehicle and in about 2 hours I was on my way home. More

by eseanard
Recommend Dealer
Yes
Employees Worked With
Lexus white
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're pleased to hear about your positive vehicle purchasing experience at Serra Toyota Decatur. We value your time and strive to make the process stress-free for our patrons. Thank you kindly for sharing. Michael McLeod General Manager 256-340-0330

March 28, 2024

This was our first time to make a purchase with Serra Toyota. We wanted to drive several vehicles before making our decision. Upon arriving at the dealership, we met Wes Stricklin. He was so helpful a More

by bett.s.wilhite
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wes,Stricklin
Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur and relying on our team to make your Highland purchase easier. We value your commendation of our appliance and sales approach, wishing you many journeys with your new car. Michael McLeod General Manager 256-340-0330

March 26, 2024

Great service managers and Toyota certified mechanics. . Employees are friendly and professional. I highly recommend Serra Toyota. More

by mike7069
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our service managers and certified mechanics at Serra Toyota Decatur. Your recommendation means a lot to us. Michael McLeod General Manager 256-340-0330

March 24, 2024

This was my first time experience buying from Sierra Toyota Of Decatur, and let me tell ya I was really nervous at first until I met up with Hunter Nance he really went out of his way making sure that More

by donovancastro26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gray, Hunter Nance
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur making sure you drove off with the right vehicle. Thanks for rating us five stars, and we hope to continue serving your automotive needs. Michael McLeod General Manager 256-340-0330

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