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Serra Toyota of Decatur

Decatur, AL

4.8
933 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 933 reviews

March 09, 2025

Serra Toyota is a wonderful dealership. I always have the best experience with them. The staff at Serra Toyota are very helpful and knowledgeable. The service department is excellent! More

by barbiegray1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Rickman
Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience at Serra Toyota Decatur. We appreciate your kind words about our team and service department. Michael McLeod General Manager 256-340-0330

March 08, 2025

Everyone is very friendly and very helpful. I didn't have to wait very long. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gremaux
Mar 13, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience at Serra Toyota Decatur. We're glad to know you found our team friendly and helpful. Take care. Michael McLeod General Manager 256-340-0330

March 07, 2025

Went in for service on my vehicle. They were quick and efficient. The employees were friendly and courteous. More

by Smallmesses86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team at Serra Toyota Decatur could help with your vehicle service efficiently. Michael McLeod General Manager 256-340-0330

March 07, 2025

I highly recommend this dealership they don’t just sell cars they take care of your car too, I all ways take my car to check there and I happy with there service. More

by Rocio Quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin
Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for the recommendation. We're pleased to hear you're satisfied with the care and service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 07, 2025

I'm very happy with the new purchase of 2022 RAV4. The financing department helped me over my phone. Love it and Love Serra Toyota of Decatur. Amanda Burns. More

by amandaburns296
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Carter - Dante
Mar 13, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with the purchase of your 2022 Toyota RAV4. The team is pleased they could assist you smoothly over the phone. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 06, 2025

Had my car serviced. The experience was very pleasant and it only took an hour out of my busy day. The employees were very nice and informative and answered my question More

by Pegbrown57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 07, 2025 -

Serra Toyota of Decatur responded

Thanks for the great feedback. At Serra Toyota Decatur, we aim to be informative and efficient with your time. Have a fantastic day! Michael McLeod General Manager 256-340-0330

March 04, 2025

The customer service representative was very responsive when making an appointment. The service department was very friendly, informative and professional. Service was done in a timely manner. I recommend More

by diane4au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 05, 2025 -

Serra Toyota of Decatur responded

Thank you for the recommendation. Glad to hear our team was responsive and friendly during your visit at Serra Toyota Decatur. Wishing you safe travels ahead. Michael McLeod General Manager 256-340-0330

March 02, 2025

I’m a return customer at this dealership, and there are many reasons for that. First, our sales person, Guy, is just amazing at helping us get the deal we want. Thanks to him, I no longer waste time at t More

by ddlc.carlsson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Nance, Guy Rickman
Mar 04, 2025 -

Serra Toyota of Decatur responded

We’re glad you enjoy the personalized service and efficient process at Serra Toyota Decatur. It’s great to know our team can make your experience smooth and straightforward. Looking forward to keeping up this level of service for you in the future. Michael McLeod General Manager 256-340-0330

March 02, 2025

Associates very attentive and courteous. Customer waiting area one of the best I've encountered. More

by ghilliard339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 04, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're pleased to know our team and waiting area met your expectations. If there's anything more we can do, feel free to reach out. Michael McLeod General Manager 256-340-0330

March 02, 2025

Buying new at Serra Toyota has always been fantastic. This is the first time I’ve bought used and I was blown away with how quickly they can get you through and with their kindness. I’ve always been iffy More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Christian, Kenny Key, Vic Heartsill
Mar 04, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us. It's great to know that our team helped make your first used purchase a smooth one at Serra Toyota Decatur. Your recommendation means a lot. Michael McLeod General Manager 256-340-0330

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