Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
948 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
Contact Dealership
View Awards

309 Beltline Rd

Decatur, AL

35602

Directions

By Type

Showing 948 reviews

June 10, 2025

RACHEL FALLS is a really good service manager. She's a pleasure to deal with. More

by robertgdunnavant3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHEL FALLS
Report | Print
June 09, 2025

Very good service and they were also very knowledgeable, attentive to detail and also helpful helpful More

by Shannon.mcgregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey
Report | Print
June 05, 2025

I didn’t have an appointment and they were still able to get me in and out sufficiently. More

by jandbh417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jun 08, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had an efficient visit with us at Serra Toyota Decatur. Thank you for your review and take care. Michael McLeod General Manager 256-340-0330

June 05, 2025

The dealership offered a pleasant atmosphere, and the staff were both polite and welcoming. It was pretty nice. More

by Ceasar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am unable to provide the names as I do not recall them.
Report | Print
Jun 08, 2025 -

Serra Toyota of Decatur responded

We're pleased to know you had a nice experience at Serra Toyota Decatur. Have a great day. Michael McLeod General Manager 256-340-0330

June 04, 2025

Were polite, professional and helpful. Enjoyed working with Dale Rock. Write at least fifteen words. :-) More

by mike.baker.777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Rock
Report | Print
Jun 08, 2025 -

Serra Toyota of Decatur responded

We're so pleased to hear you enjoyed working with our team. Thank you for your kind words and support of Serra Toyota Decatur. We hope to serve you again in the future. Michael McLeod General Manager 256-340-0330

June 04, 2025

Great salesman [Mitchell Grubbs] who cares about his customers. Good sales manager who explains the contracts clearly and easily understood. More

by odianneh5680
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Jun 05, 2025 -

Serra Toyota of Decatur responded

We're grateful for your positive review and are pleased our team could assist you so effectively. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 03, 2025

One word PROFESSIONAL. Doesn't matter what deal you got, it's how you are treated. More

by irjuanley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe
Report | Print
Jun 05, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback and are glad to hear you felt well-treated by our team. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 01, 2025

I was treated with a lot of respect. Everyone I dealt with was very polite and friendly and very knowledgeable. More

by donfields1943
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melvin Armstead
Report | Print
Jun 01, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback and are pleased our team provided a respectful experience. If there's anything else you need, feel free to reach out. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

Jun 05, 2025 -

Serra Toyota of Decatur responded

.

June 01, 2025

Had problems with a tire loosing air. Told me I needed new tires, wouldn't look at it. Took it to a local tire shop had a screw in it. Same tire I've had problems with since purchase. Alw More

by marlenev.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Report | Print
Jun 03, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. Please reach out to us directly at Serra Toyota Decatur so we can address this concern. Michael McLeod General Manager 256-340-0330

May 31, 2025

A great service department team! ! Thank you for your expert work. From beginning to end, you made me feel like I was your only customer. More

by bill_graber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls, Noah Rohan, Brandon Alexander
Report | Print
Jun 05, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words about our team at Serra Toyota Decatur. We're thrilled to know our Service Department made you feel valued throughout your entire visit. Providing expert care and personalized attention is always our goal, and it's wonderful to see that reflected in your experience. We look forward to welcoming you back for any future needs. Michael McLeod General Manager 256-340-0330

1
2
...
95