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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
914 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 914 reviews

September 26, 2024

Tim Brown was fantastic to work with. He was able to find me the 2025 Explorer ST I wanted and have it delivered directly to my house. He is a joy to work with and I will continue to buy More

by Mattyice1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Tabet
September 26, 2024

Robert was very professional and helpful and I highly recommend him. You can tell he knows what he's talking about. More

by Amythenarcissus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I had a great experience working with salesman Robert Bell. No high pressure tactics used… More

by KGB123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

September 25, 2024

I was impressed with how I was treated from the moment I walked through the front door. Staff were friendly and courteous. My sales-person Robert Bell treated me extremely well and I was extremely impressed More

by judobike2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 23, 2024

Everyone here is so friendly Robert Bell was so accommodating my car is great and i love it!! More

by bbauman1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

September 18, 2024

Scott was very knowledgeable and professional. He handled my multiple questions and kept a great sense of humor. My first Ford but Scott is my salesperson for life!!! More

by Lachbu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2024

Steven was very friendly, courteous and professional! He helped us get a great deal on a new Ford Escape. He helped me understand how to operate some of the high-tech features on the car. He synched my More

by susandg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

susandg responded

To whom It May concern: I am submitting this performance review regarding Steven Dunn. He did a super job helping me select a new Ford Escape!

Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 10, 2024

Highly recommend this dealership. Scott was very helpful, detailed and knowledgeable. We will return again! More

by Trish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi Trish, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 25, 2024

Scott was great. He had my car ready and waiting for me and I was out the door in 1/2 hour. Thanks for everything! You are amazing More

by Rholmstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 21, 2024

I had a great experience working with Robert! He was kind, patient, and very helpful. More

by Meganroby746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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