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Serra Ford Farmington Hills
Farmington Hills, MI
914 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 914 reviews
January 22, 2024
Robert was amazing, great customer service, down to earth and very pleasant to deal with. and very pleasant to deal with. More
by Jamiedroy
Employees Worked With
January 22, 2024
Robert was very helpful and kind. He was able to answer all of my questions and concerns. He was always very prompt when getting back to me. He made the trade in purchase very smoo He was able to answer all of my questions and concerns. He was always very prompt when getting back to me. He made the trade in purchase very smooth. More
by Amy.roy731
January 18, 2024
Great and seamless buying experience. Robert Bell and the Serra Ford team made the purchase experience very easy. Thank you for your professionalism. I love my new to me bronco sport. Robert Bell and the Serra Ford team made the purchase experience very easy. Thank you for your professionalism. I love my new to me bronco sport. More
by e-williams77
Employees Worked With
January 13, 2024
Serra Ford has been very easy to work with, and I have always had good results with their service always had good results with their service More
by Skip
Employees Worked With
January 05, 2024
The Serra dealership was very clean and welcoming. The lot is well laid out with easy customer access. Each staff member that we encountered was very friendly and helpful. The lot is well laid out with easy customer access. Each staff member that we encountered was very friendly and helpful. More
by aschramm423
Employees Worked With
January 01, 2024
Good Job. Kept me informed the whole time. Id recommend Serra Ford to all my friends. Thank You for great service!! Kept me informed the whole time. Id recommend Serra Ford to all my friends. Thank You for great service!! More
by johnthomas5824
Employees Worked With
December 31, 2023
Everyone was polite, helpful, and knowledgeable. The dealership itself was clean, had plenty of cars in stock and lively. The dealership itself was clean, had plenty of cars in stock and lively. More
by jacquelinemfeist
Employees Worked With
December 29, 2023
Made a long distance purchase of a vehicle- unseen. Derrick Kyser and Charles Tabet were AMAZING to work with. Derrick worked with me over the phone, took pictures of what I requested, and answered all Derrick Kyser and Charles Tabet were AMAZING to work with. Derrick worked with me over the phone, took pictures of what I requested, and answered all of my questions and kept me informed of everything. Charles (finance) applied NO PRESSURE about financing, worked with me on my "bottom line"- and MET ME at where I wanted to be at. I have to say one of the easiest automobile transactions I have encountered. Thank you gentlemen!!! More
by George D
