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Serra Ford Farmington Hills
Farmington Hills, MI
913 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 913 reviews
May 15, 2025
Easy to schedule service online. Drop off was quick and staff was very friendly. I even had an option for them to pick up my vehicle from home. I will use them again. Drop off was quick and staff was very friendly. I even had an option for them to pick up my vehicle from home. I will use them again. More
by Jfbeers
Employees Worked With
May 12, 2025
Serra Ford helped me set up my appointment and all services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and so easy to work with for a great experience. More
by dem-227
May 10, 2025
Excellent experience, I would highly recommend. This is our second car purchase from Rob Bell from Serra Ford and we will definitely be going back for our next car. This is our second car purchase from Rob Bell from Serra Ford and we will definitely be going back for our next car. More
by ERW
May 05, 2025
The service experience is convenient and with good communication. Having the valet service is super helpful. communication. Having the valet service is super helpful. More
by gg
Employees Worked With
May 03, 2025
I had a very positive experience at Serra Ford, Farmington Hills. My salesperson, Mike Bate took time to walk me through the process of finding a car and answered all my many questions along the wa Farmington Hills. My salesperson, Mike Bate took time to walk me through the process of finding a car and answered all my many questions along the way. I am so happy with my 2025 Ford Escape Hybrid More
by judyflanigan
Employees Worked With
April 15, 2025
Good stock, friendly staff. Scott was very oriented to details and very responsive to our questions. Scott was very oriented to details and very responsive to our questions. More
by jjhelm
Employees Worked With
March 17, 2025
Scott Shawbitz was awesome to deal with and he followed up with everything he promised. I definitely will be calling him for my next vehicle. Randy T up with everything he promised. I definitely will be calling him for my next vehicle. Randy T More
by rthomas
Employees Worked With
March 13, 2025
I live a couple hours+ from this dealership so I requested a walk around video and other info before I'd make the drive. The video I received showed one of the most filthy new vehicles I have ever s requested a walk around video and other info before I'd make the drive. The video I received showed one of the most filthy new vehicles I have ever seen - both inside and out! What a poor first impression!! Didn't even attempt to take it through a car wash or clean up the dirt and mud on the inside. How does a dealership expect to sell vehicles in that kind of condition I will never understand. More
by milmic3645
Employees Worked With
Sales Manager
March 10, 2025
I had a great experience as a 1st time customer! 10/10 stars! Will definitely recommend! 10/10 stars! Will definitely recommend! More
by emilyflannery14
Employees Worked With
