Back

Serra Ford Farmington Hills

Farmington Hills, MI

4.7
985 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Contact Dealership

39300 W 10 Mile Rd

Farmington Hills, MI

48335

Directions

By Type

Showing 985 reviews

February 13, 2026

I found Serra Ford when searching for a used Jeep Wrangler. I was searching nationwide for a specific set of features. I live local to Serra Ford, so I set up an appointment to test drive and discuss More

by g.bridges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2026

I highly recommend Scott Shawbitz! There was absolutely no pressure, and he really went to bat for me to get the best deal possible on my new Edge. More

by cvert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

February 08, 2026

It was very easy and hassle free. Turned my car in got a new one More

by Dhecox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2026

“Shoutout to Rob for making the whole car-buying process smooth and stress-free. Super patient, honest, and helpful from start to finish.” More

by Jerryljohnsonjr1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 23, 2026

This is the 2nd purchase at Serra-FH great experience and they were very accommodating More

by Ymsiepierski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2026

I had a great experience working with Scott Shawbitz at Serra Ford in Farmington. He made the lease end process on my 2022 Ford Escape seamless. He was able to get me into the 2025 Ford Bronco Sport that I More

by MEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

January 16, 2026

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted. More

by sald790782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

January 11, 2026

Our salesman, Robert Bell was very thorough, patient, and kind, a pleasure to work with. More

by LmR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

BRO ROBERT WAS JUST WONDERFUL. .. HE'S THE MAN!!! DID I FORGET TO MENTION HE'S ALSO A HOCKEY LEGEND 😀 More

by wonderfultdjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Serra Ford Farmington Hills responded

Hi, we are happy to have made your experience a positive one! Safe travels!

January 08, 2026

I had such a great experience working with Robert! Very down to earth and you can tell he genuinely wants to help. More

by Drainemma627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Serra Ford Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. Please let us know if there is ever anything else we can do for you! Safe travels!

1
...