Serra Ford Chrysler Dodge Jeep Ram Kalkaska

Our salesperson, Tiffany, was great to work with. She was friendly, knowledgeable and accommodating. She made the experience a pleasant one. I would absolutely recommend this dealership to anyone loo She was friendly, knowledgeable and accommodating. She made the experience a pleasant one. I would absolutely recommend this dealership to anyone looking for a vehicle. More

Called for an oil change and tire rotation. It was scheduled for the next day. In before the scheduled time, and out a half hour later. I really appreciate a quick service time! One minor i It was scheduled for the next day. In before the scheduled time, and out a half hour later. I really appreciate a quick service time! One minor issue: I asked if a new Ford Pass Rewards program was coming (their relationship with FNBO was no longer), and I was directed to a flyer at the parts desk. Turns out it was an old flyer for a defunct program. I was sad. I suggest the dealership remove the flyer and lean on Ford to get a new program going. More

Friendly thorough service. They keep my vehicle up to date on recalls and all the routine service. Thanks to a great staff They keep my vehicle up to date on recalls and all the routine service. Thanks to a great staff More

Our salesman was great to work with, made the whole process easy and even delivered the vehicle to our house. process easy and even delivered the vehicle to our house. More

The service for my Chrysler Pacifica was excellent and the installation of a new camera took exactly as long as they said it would take. The service manager was excellent and the staff members were very the installation of a new camera took exactly as long as they said it would take. The service manager was excellent and the staff members were very friendly. The waiting room was also very comfortable. More

BOUGHT A USED JEEP GRAND CHEROKEE AND AM VERY HAPPY WITH THE WHOLE EXPERIENCE.THANKYOU CARY EVANS FOR MAKING THIS A SMOOTH AND GREAT EXPERIENCE, THANKYOU THE O'CONNORS THE WHOLE EXPERIENCE.THANKYOU CARY EVANS FOR MAKING THIS A SMOOTH AND GREAT EXPERIENCE, THANKYOU THE O'CONNORS More

Took care of the issues with my jeep quickly. I was also able to have a loaner vehicle while they worked on mine. I was also able to have a loaner vehicle while they worked on mine. More

The entire staff was professional, kind, and efficient! They got my vehicle in, and fixed the problem quickly. They got my vehicle in, and fixed the problem quickly. More

Polite respectful sales rep Helpful in determing customer needs and processing financing, making it a 15 minute deal. customer needs and processing financing, making it a 15 minute deal. More

Top notch in all aspects great sales team friendly and knowledgeable of the product. Looking forward to dealing with in the future. knowledgeable of the product. Looking forward to dealing with in the future. More