Serra Ford Chrysler Dodge Jeep Ram Kalkaska

Great Sales Exp, Carey from Sierra always is very helpful, we have bought several cars from him. T helpful, we have bought several cars from him. T More

Both Tiffany and Steve were very easy to work with. We purchased a '23 Jeep Renegade last Thursday, hauled it home to Midland on the carrier we brought our trade in on, only to find out that the '23 wo We purchased a '23 Jeep Renegade last Thursday, hauled it home to Midland on the carrier we brought our trade in on, only to find out that the '23 would not start. To my knowledge they still haven't determined what was wrong with it. But luckily they had '21 on the lot, and worked with us to get me in that vehicle. As my prior vehicle was no longer drivable, and I was in need of transportation as soon as possible, this was a blessing. I had decided on the Jeep Renegade with the limited package after driving one at Feeny Chrysler in Midland. That dealership lost my business for life when they sold the '21 model in less than three hours from the time I drove it. I requested they hold it until my husband could look at it when he got out of work. Returned to the dealership, (they couldn't even be bothered to call,) to find it gone!! I then spent hours online trying to find a similar vehicle. I located three in Kalkaska at Serra, one wasn't yet processed, so I had a choice of two. If I could have done anything different, it would have been to take the '21 to begin with and saved a second trip to Kalkaska. They have even ordered two new key fobs, as this vehicle only had one after market fob available. They didn't have to do that, but I do appreciate it! So if you need a vehicle, I'd give Serra in Kalkaska a chance, they made a difference in a situation that was unusual and nothing like I had ever encountered in 45 years of car buying. And Tiffany even called us Friday evening to make sure we had made it home in the snow and that the '21 was running well. That's amazing follow up! More

We love our Ford 150! We bought it after our lease expired. The transition was made possible by Jeff and made the experience painless!! Wouldn't hesitate to contact Jeff f We bought it after our lease expired. The transition was made possible by Jeff and made the experience painless!! Wouldn't hesitate to contact Jeff for our next car. Thank you! More

Bill Marsh incarnate! Cary Evens is one awesome dude and deserves a raise. Sweet deal! Cary Evens is one awesome dude and deserves a raise. Sweet deal! More

Great place to buy a car. Straight forward, no haggling, and very attentive. The bonus was I received a great deal. Straight forward, no haggling, and very attentive. The bonus was I received a great deal. More

This place is awesome. Very helpful in all aspects of the process. I felt like I was in good hands and they were there for helping me make a good decision. They were kind a Very helpful in all aspects of the process. I felt like I was in good hands and they were there for helping me make a good decision. They were kind and knowledgeable. It was a great experience for a very important decision. More