Serra Chrysler Dodge Jeep RAM Lake Orion

Very good experience Very good experience. Eric was courteous and quick. My vehicle was done on time and was on my way to work immediately. Very positive experience. Ple Very good experience. Eric was courteous and quick. My vehicle was done on time and was on my way to work immediately. Very positive experience. Please keep it up. More

Happy Customer Needed ignition coils and spark plugs for my Jeep! Called Milosh and Tim got me in for a last min appointment. Checked the vehicle, did the work and h Needed ignition coils and spark plugs for my Jeep! Called Milosh and Tim got me in for a last min appointment. Checked the vehicle, did the work and had all the paperwork finished and out the door in under an hour and a half! Pricing better than the other mechanical shops I called. Extremely satisfied! Much appreciated! Thanks Tim! More

Oil Change and tire rotation. They did a great job and did it fast. Thanks again, I'll be back again to service my vehicles at the Palace Chrysler-Dodge-Jeep They did a great job and did it fast. Thanks again, I'll be back again to service my vehicles at the Palace Chrysler-Dodge-Jeep More

New car purchase I recently purchased a new vehicle and this was, by far, my most enjoyable vehicle purchase. Staff is friendly and accommodating. I was working in a l I recently purchased a new vehicle and this was, by far, my most enjoyable vehicle purchase. Staff is friendly and accommodating. I was working in a limited time frame and on a specific budget. George worked hard and was able to get me into a new vehicle at the price I wanted! I love my new car! More

Routine maintenance service I was treated with respect and the work was accomplished accurately, timely and they washed my car🌟💫😘??My questions and concerns were dealt with qu I was treated with respect and the work was accomplished accurately, timely and they washed my car🌟💫😘??My questions and concerns were dealt with quite adequately?? More

Great Service! I brought my 2016 Jeep Grand Cherokee in for a part recall. Ray Hammond, service advisor was very professional and nice. Ray kept me informed when my I brought my 2016 Jeep Grand Cherokee in for a part recall. Ray Hammond, service advisor was very professional and nice. Ray kept me informed when my Jeep was ready and followed up with me regarding the service. More

Very professional I brought my 2016 Jeep Wrangler in originally for a recall and issue with my navigation. The recall was fixed promptly. I needed a new radio to fix I brought my 2016 Jeep Wrangler in originally for a recall and issue with my navigation. The recall was fixed promptly. I needed a new radio to fix the nav issue and it had to be ordered. It came in quickly. I brought the Jeep in the next day, and they did the install in no time at all. Everyone there is very friendly. Ray is very kind and professional. The waiting area is extremely comfortable. More

scheduled maintenance Service adviser provided an estimate of the cost and approximate waiting time for the oil change and tire rotation, I was back on the road in less tha Service adviser provided an estimate of the cost and approximate waiting time for the oil change and tire rotation, I was back on the road in less than an hour. Service adviser gave a very good explanation of the safety check and other scheduled maintenance needed in the near future More

Experience is always great. Everyone is always very friendly and professional. The maintenance performed on my vehicle was done quickly and my visit was short and I was on my way Everyone is always very friendly and professional. The maintenance performed on my vehicle was done quickly and my visit was short and I was on my way More

Looking for Ram Tow problem Called and talked to Ray Hammond , service advisor, about my problem. He said bring in in and we will check it out. First took it to a dealer in Flori Called and talked to Ray Hammond , service advisor, about my problem. He said bring in in and we will check it out. First took it to a dealer in Florida, no luck. He had a tech hook up a 5th wheel and take it for a tow. They couldn't duplicate my problem because there is no mountains here, but checked every thing else that might be a cause. Well pleased with their effort compared to the other dealer. Ray is a good caring adviser. Would recommend them for service More