Serra Chrysler Dodge Jeep RAM Lake Orion

Great Experience I have been into Milosch's service center twice since purchasing my jeep and had great experiences both times. When I just was in last week I ended u I have been into Milosch's service center twice since purchasing my jeep and had great experiences both times. When I just was in last week I ended up having to leave my vehicle overnight and had a loaner, when I came back to pick up my Jeep the staff knew my name and made it a very personal experience, they initiated conversation by picking it up where it had left off the day before. They know their customers even when they deal with so many new faces each day. That's impressive and goes a long way! THANK YOU! More

Leasing experience dealing with Roger Kibbe. Roger Kibbe and all the sales and service crew are always kind and helpful and make the leasing experience very painless and stress free. I've been Roger Kibbe and all the sales and service crew are always kind and helpful and make the leasing experience very painless and stress free. I've been doing business with Palace & Roger for over 14 years. He works hard to get me the best deal on all my lease vehicles. More

First new car purchase The dealership was great. David rose went above and beyond to do everything he good to answer all my questions and make me feel comfortable. He even g The dealership was great. David rose went above and beyond to do everything he good to answer all my questions and make me feel comfortable. He even gave me his personal number if i had any other questions. I went in knowing prices, interest rates and what I was looking for. The process was simple and easy. More

Lease of new vehicle I came into the dealership looking to lease a certain truck I saw. But was unable to afford the payments. David Rose worked very hard to make sure tha I came into the dealership looking to lease a certain truck I saw. But was unable to afford the payments. David Rose worked very hard to make sure that he found something that was in my price range. He also made it possible for me to get the truck without a co-signer. More

Very good This Jeep purchase was my first at this dealership. My salesman was knowledgeable and on schedule. He made the overall process very smooth. I also fou This Jeep purchase was my first at this dealership. My salesman was knowledgeable and on schedule. He made the overall process very smooth. I also found the finance department to be helpful and quick when signing the paperwork. They both seemed to consider my time very valuable. I have also had an opportunity to use the "quick service oil change" department. My experience here was less than positive. I will not use this service again! I hope they are not a reflection on the rest of the service department. More

Excellent service! They worked very hard to get my vehicle done in time for me to pick it up so I wasn't late picking my kids up. Everyone was courteous and helpful. Ser They worked very hard to get my vehicle done in time for me to pick it up so I wasn't late picking my kids up. Everyone was courteous and helpful. Service and accessories department is who I visited and both are exceptional! More

Go see Garry iCanSparkMan Go see the best iCanSparkMan the best in Michigan he can put you together with whatever you want he CAN get the job done Forsure Go see the best iCanSparkMan the best in Michigan he can put you together with whatever you want he CAN get the job done Forsure More

Great customer service James Koski was very helpful. Worked great with us and was able to answer all our questions. Went above and beyond helping me get comfortable with the James Koski was very helpful. Worked great with us and was able to answer all our questions. Went above and beyond helping me get comfortable with the new car. More

Great experience! My buying experience with James and the dealership was great. I got a notice in the mail of a rebate on a new Durango, took it in to Milosch and James My buying experience with James and the dealership was great. I got a notice in the mail of a rebate on a new Durango, took it in to Milosch and James made the process easy and straight forward! I'll be back for my next lease for sure! I really appreciated that he was so honest and upfront about the car and the payments and didn't jerk me around like so many dealerships do. More

service accurate, quick and friendly My Wrangler was acting up which has never happened before....took it to Tim in service and he hooked up his diagnostic tool...located the loose batter My Wrangler was acting up which has never happened before....took it to Tim in service and he hooked up his diagnostic tool...located the loose battery wires and soon I was on the road again. Experience and top notch care given. Thanks Tim! More