Serra Chrysler Dodge Jeep RAM Lake Orion

First time Chrysler buyer OMG what a wonderful experience, this was my first time buying a Chrysler/Jeep vehicle. I worked with Gary "ican" Sparkman and I have to say yes "he OMG what a wonderful experience, this was my first time buying a Chrysler/Jeep vehicle. I worked with Gary "ican" Sparkman and I have to say yes "he can". He was both professional and witty, he handled everything for me. I provided my wish list of a vehicle and my budget and he did the rest and made it all happen. I couldn't be happier with my new Jeep Laredo. Gary went above and beyond he made sure I knew how to operate all the "gadgets" of my new Jeep. He gave me a tour of the dealership and showed me where to find things when I come back for a service visit. The overall experience was fantastic. Thank you Gary for removing the stress of buying a new car. Very Happy Customer, Vicki E. More

Effortless Truck buying experience!!! I made a call during my workout one morning to inquire about a Dodge Ram that I was interested in. By lunchtime, the salesman was at my door to pick I made a call during my workout one morning to inquire about a Dodge Ram that I was interested in. By lunchtime, the salesman was at my door to pick me up in the vehicle I would wind up driving home in before the end of business that day. This was truly the most effortless and smooth auto buying experience that I've ever encountered. My next vehicle will be purchased here, most definitely! More

HECANSPARKMAN!!!!! Far exceeded my expectations for a salesmans devotion for going that extra mile for his customers, this guy is definitely a value to this dealership! Far exceeded my expectations for a salesmans devotion for going that extra mile for his customers, this guy is definitely a value to this dealership! When you see the " Icansparkman" know he can. Or truly within his limits, if it's possible he will make it happen! Mr. Sparkman you are appreciated! Thankyou again!!!!! More

Palace Perfection I don't know where to begin with praise. We have been with Roger Kibbe at The Palace for over 15 years - leasing and/or lease end purchasing our vehi I don't know where to begin with praise. We have been with Roger Kibbe at The Palace for over 15 years - leasing and/or lease end purchasing our vehicles. We recently did both in one day. There is no other dealership to consider BUT Milosch Palace. When our daughter leased her first car after college Roger was Father Figure, Friend, and Salesman in that order. He listens, guides, and suggests without ever crossing the line into self service. He knows the exact criteria my husband prefers in a car. One phone call to Roger and he will search for and have what we need waiting for us to test drive. When I leased my car, I found the exact one I wanted at another dealership. A phone call to Roger and he had it within the week. Over the years I have purchased 2 vehicles at the end of lease term. No one does that faster and smoother with a never ending smile than Ken Spence. Simply speaking, in the 15 + years we have dealt with this dealership for recalls, oil changes, service, collisions (yeah that too) the service by each and every department is outstanding. More

Excellent Service Thank you so much to Garry, he got us in a brand new car in an afternoon....quick, friendly....just overall awesome. thank you again. Thank you so much to Garry, he got us in a brand new car in an afternoon....quick, friendly....just overall awesome. thank you again. More

Great deal & wonderful Saleman I usually dread having to go through getting a new vehicle when my leases are up. This time was actually fun! My husband went to Milosch's Palace to c I usually dread having to go through getting a new vehicle when my leases are up. This time was actually fun! My husband went to Milosch's Palace to check it out, and told me I was going to Love our sales guy, Gary. I did! He was so friendly, funny, & willing to work for us to get the sweet deal we got. So much so, we went back and got our other vehicle through him. Great dealership, awesome Saleman! Not going anywhere else. More

Best Salesman and dealership around. I've dealt with Roger Kibbe and Palace for well over 10 years now. I can say without a doubt Roger is the best. He always goes the extra mile to get m I've dealt with Roger Kibbe and Palace for well over 10 years now. I can say without a doubt Roger is the best. He always goes the extra mile to get me and my family the best deal. I'm a palace customer for life. More

Easy to work with I called the dealership around 10 AM, set up an appointment for noon, got a new car and was out the door that day. I gave an idea of what car I wanted I called the dealership around 10 AM, set up an appointment for noon, got a new car and was out the door that day. I gave an idea of what car I wanted to drive and it was waiting for me when I showed up. More

First Class Service David Rose was my salesman and he provided excellent service. He was extremely knowledgeable of the features of the 1500 dodge ram and was able to giv David Rose was my salesman and he provided excellent service. He was extremely knowledgeable of the features of the 1500 dodge ram and was able to give me the vehicle I wanted within my price range. Also, the finance team worked quickly to get me approved and into my new truck! In addition, the follow up from David ensuring I was satisfied was great. I feel that any issues I have can and will be addressed professionally. More

Fast Oil Change it was.....guys are great. My son took my vehicle in (first time he has done this) and he said all went great. It was a good first visit.... it was.....guys are great. My son took my vehicle in (first time he has done this) and he said all went great. It was a good first visit.... More