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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.4
845 Reviews
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 845 reviews

November 04, 2018

First time leaser JP worked with me to start my first lease near the end of this summer. He made the process very simple and helped me every step of the way. Very highl More

by Olivia54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.P. McAvoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Oil changed flawlessly! Ian and Bob very helpful and prompt! They even washed my car after! Service area was clean, and everyone was professional. I’ll recommend Milosch to m More

by HemiHarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
November 01, 2018

Great Service and attention Rodger was great to deal with. He was attentive and straightforward with us. Went out of his way to help us in our selection and provided product com More

by Southside Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Kibbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

The difference is clear!! After getting the run around from a couple other dealerships, Milosch's customer service was a game changer. Michael went out of his way to get me int More

by LisaMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2018

Service The service department did not correctly fix my vehicle, but charged me a lot of money. The repairs that were done did not fix the problem. I have mad More

by RST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed.
October 29, 2018

Wonderful Experience Yet Again For the 3rd time Ken Spence provided excellent service helping us obtain our 3rd vehicle from Milosch. He thoroughly provides a wonderful experience More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Spence
October 28, 2018

Great dealership Awesome customer service and really care about your needs. They went out of their way to make sure I understood how my vehicle worked before leaving t More

by Jenbej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Vennettilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paolo Persichetti
October 25, 2018

Got us the deal we needed We found George online based on all the great reviews people wrote about him. This was important because we knew what we wanted but weren’t sure if we More

by Hauns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wiet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Tykoski
October 24, 2018

Service Department Scheduled a service visit for a 2015 dodge Durango… Needed to safety recalls and a front headlight bulb replacement on passenger side ..I was out of t More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department , Betty Brown
Nov 13, 2018 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We're sorry if there was any miscommunication about the pricing Shawn. We use industry standard pricing guides for labor times, but perhaps we missed something. If there is something we can do, or something you would like to discuss with me personally, i can be reached at dmj@palacecj.com. -Don Milosch Jr, General Manager

October 23, 2018

Fantastic Customer Service! I went into the dealership as a first time Lease buyer and George Essa was so helpful, patient and great to work with! It was a fantastic experience More

by Kgrenillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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