Serra Chrysler Dodge Jeep RAM Lake Orion

Easy and pleasant The entire process was simple and completed in less than 24 hours. I went in knowing I wanted one of two cars and whatboptions I wanted and what pric The entire process was simple and completed in less than 24 hours. I went in knowing I wanted one of two cars and whatboptions I wanted and what price I was willing to pay. Marine was very helpful, even going outside in sub zero weather to check the lot to make sure she found just what I wanted. Once we settled on a car and a price she handled everything and we came back the next day. Signed all the paperwork and she showed me all the bells and whistles in the car and I was off. I couldn’t have asked for a better process. More

Amazing Customer Service My experience at Milosch's Palace CDJR was truly amazing. Marine was easy to talk to and helped me get into a new Jeep that I love. She made the entir My experience at Milosch's Palace CDJR was truly amazing. Marine was easy to talk to and helped me get into a new Jeep that I love. She made the entire process a breeze which I greatly appreciated as I was 34 weeks pregnant when I accepted delivery of my new car. She also went above and beyond to get me a great deal which I greatly appreciated with a new baby on the way. Damon in the finance department was also great to work with, and made sure that I understood all the additional protection packages that we available to me. I would highly recommend these two individuals at Milosch's to my friends and family as I know they will be treated well and provided with excellent service. More

Excellent experience. I have leased about 5 or 6 cars from this dealership and was treated fairly and courteously each time. It is a pleasure working with Ken Spence and I have leased about 5 or 6 cars from this dealership and was treated fairly and courteously each time. It is a pleasure working with Ken Spence and Tracy Burt. I leased the original Pacifica many years ago and the new Pacifica is beyond all my expectations! More

My Mom and I had a very pleasant experience. This is our third time we've been back to Milosch's Palace. We've always had all of our questions answered. Service has been great so far! Marine an This is our third time we've been back to Milosch's Palace. We've always had all of our questions answered. Service has been great so far! Marine and Kevin have done a great job at getting us what we want and making us feel at home and part of the family, so to speak. We would highly recommend them the next time you want to buy a vehicle. We give them an A+/10 score! More

Perfect I pulled into the service area and was greeted by a gentleman within 20sec of shutting off my truck. I did not have an appointment. He listened to my I pulled into the service area and was greeted by a gentleman within 20sec of shutting off my truck. I did not have an appointment. He listened to my problem and said he would check to see if he had the part. He returned in a reasonable amount of time and told me he had the part and a tech that could take care of it. I was told it would be 20-30min to do the job and asked if that would work for me. I agreed. From the time I pulled into the dealership to the time I left, it was somewhere around 45-60min. Fast, friendly service. I couldn’t have asked for anything more than that More

Service on 2018 Pacifica Recall On December 31, 2018 we drove from East Lansing to have our Pacifica serviced due to a recall. The appointment was scheduled at the same time my wife On December 31, 2018 we drove from East Lansing to have our Pacifica serviced due to a recall. The appointment was scheduled at the same time my wife had an appointment to pick up her new 2019 Jeep. Brandon in the Service Department was so friendly and helpful and promised to have the van done by the time my wife was done. And he delivered on that promise, even backing the van out and delivering it to me. Yet another example of excellent customer service and why we continue to drive from East Lansing. More

A very satisfied East Lansing customer We have worked with Roger since 2009 to lease or purchase vehicles (we are a 2-car family) and have never been disappointed. The professionalism, wil We have worked with Roger since 2009 to lease or purchase vehicles (we are a 2-car family) and have never been disappointed. The professionalism, willingness to go the extra mile, terrific attitude and vehicle knowledge are amazing. We have several dealerships in the Lansing area but will continue to make the drive to Milosch because of the great customer service whether buy/leasing or getting a vehicle serviced. We are now happily driving a 2018 Pacifica and a 2019 Jeep Cherokee Limited - our 4th van and 2nd jeep from Roger and Milosch. More

Awesome Get experience buying my truck. My sales man was George Pappas, he was very helpful, I live 40 min for the dealer so we did most of it buy phone. I wo Get experience buying my truck. My sales man was George Pappas, he was very helpful, I live 40 min for the dealer so we did most of it buy phone. I would buy another truck from here anytime. More

Vehicle service I’ve had my vehicle there twice for the same problem. The problem is not fixed. It takes me time and money to deal with this. The service department d I’ve had my vehicle there twice for the same problem. The problem is not fixed. It takes me time and money to deal with this. The service department does not return phone calls or answer emails. Obviously the management lets this happen because it continues to happen. More

This my 1st time leasing a JEEP,.DON made everything possibl Dan F ;very professional ,he delivered to make things possible.This is my1st JEEP.I will recommend MILOCH PALACE & Don.F to any one who is looking for Dan F ;very professional ,he delivered to make things possible.This is my1st JEEP.I will recommend MILOCH PALACE & Don.F to any one who is looking for a JEEP. More