Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Saw Kaleb again and I am going to be seeing him again towards the end of the month for issues with my Ram. Obviously not his fault but he is a pleasure to work with every time. Always wanting to make sur towards the end of the month for issues with my Ram. Obviously not his fault but he is a pleasure to work with every time. Always wanting to make sure he and the department address every issue/complaint/concern I have with my truck. Would definitely recommend Kaleb to anyone that takes their vehicle in for service at Serra. Also, Chris and Kyler are amazing managers and they're great. More
10-22-25 Purchased used vehicle. Drove vehicle home 1.5 hrs. later. Vehicle began to encounter electrical problems. Motor fan would not shut off, door locks would continue to lock an Drove vehicle home 1.5 hrs. later. Vehicle began to encounter electrical problems. Motor fan would not shut off, door locks would continue to lock and unlock , radio screen was scrolling on its own, shorting out and transmission is making noise!!! Called your dealership immediately talked to Vinnie he said he would talk to his manager and return our call. In the meantime took vehicle to local transmission mechanic was informed that vehicles transmission had defective pressure regulator valve, was advised not to drive!! Returned vehicle to your mechanic on 11/27 . Mechanic acknowlodged noise but because scanner didn't show anything, said there isn't anything you can do!!! More
Loved the express oil change line. My local dealer in Rochester Hills does not have one and the wait times go to 2-3 hrs unless you are in line at 7am. My local dealer in Rochester Hills does not have one and the wait times go to 2-3 hrs unless you are in line at 7am. More
Jordan made the purchase simple, while providing outstanding customer service throughout the experience. Taylor. Was a pleasure to work with as well. Great Team effort and overall I’d give the Serr outstanding customer service throughout the experience. Taylor. Was a pleasure to work with as well. Great Team effort and overall I’d give the Serra team a 10 out of 10. More
Service was good, vehicle was ready on time. Who makes someone write a 15 word minimum for a survey. Needs to be change or no survey for me. Thanks Who makes someone write a 15 word minimum for a survey. Needs to be change or no survey for me. Thanks More
Knowledgeable , professional and efficient They make you feel like you should refer friends and family feel like you should refer friends and family More


                            
