Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
340 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Contact Dealership

189 Stonebridge Blvd

Jackson, TN

38305

Directions

By Type

Showing 340 reviews

September 26, 2024

Excellent experience. Was not pushed or harassed. Was treated with courtesy. Sales team was excellent and stock was great More

by cyoung00027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Talkington
Report | Print
Sep 26, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We at Serra Chevrolet Buick GMC Cadillac are thrilled to hear that you had an excellent experience with our sales team. It's fantastic that you felt treated with courtesy and appreciated the variety of our stock. We hope to see you again soon! Sincerely, Your Friends at Serra Jackson

September 26, 2024

I hate it when they tell you to bring the car in, and then tell you that they cannot fix the problem and refer you to another shop for repair. 45 Minute drive for me one way, and is costly for such an e More

by gingerhouse@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department needs to tell car owners on the phone if they cannot repair
Report | Print
Sep 27, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us. Your feedback is important, and we appreciate you taking the time to let us know. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. Sincerely, Your Friends at Serra Jackson

September 25, 2024

They were so easy to work with. I told them what was important to me and they found a vehicle that checked all of my boxes. Great experience overall! More

by cjhoppers87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cooper
Report | Print
Sep 26, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a great experience with us at Serra Chevrolet Buick GMC Cadillac. It's fantastic that we could help you find a vehicle that met all your needs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

September 21, 2024

Customer service is always fantastic, I appreciate the extra mile of making sure I get to work, while the car is serviced. More

by buttons910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic experience with our customer service at Serra Chevrolet Buick GMC Cadillac. Going the extra mile to make your time with us convenient is always our goal. We look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

September 21, 2024

Great service and good customer service care didn’t take long for service to be completed More

by aywinston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Report | Print
Sep 24, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback regarding the great service and customer care you received at Serra Chevrolet Buick GMC Cadillac. We're glad to hear that your service was completed promptly. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

September 20, 2024

It was great service, everyone was friendly and the seller helped well with the choice I made. Great work not just the seller but the while team! More

by D'RYANTskinner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper
Report | Print
Sep 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you received great service from our team at Serra Chevrolet Buick GMC Cadillac. It's fantastic that our seller helped you make the right choice and that you found everyone to be friendly. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

September 19, 2024

Easy to schedule appointment for when I need it, short wait time, friendly and excellent service. They take great care of me while I’m waiting and my car. More

by osteenpriscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Report | Print
Sep 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Priscilla! We're thrilled to hear that you found it easy to schedule your appointment and that our team provided you with friendly and excellent service during your visit to Serra Chevrolet Buick GMC Cadillac. We appreciate your kind words and look forward to taking great care of you and your vehicle again in the future! Sincerely, Your Friends at Serra Jackson

September 16, 2024

Phillip showed us every vehicle we asked about. We drove new and used vehicles and we were never pressured on which one to pick. Very satisfied with the process. More

by richard.hughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip McKnight
Report | Print
Sep 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Richard! We’re thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac. Our goal is to provide a comfortable and pressure-free environment while helping you find the perfect vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

September 15, 2024

Got appointment fast and got me in and out quick. We make another appointment soon. More

by annmason26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback! We're thrilled to hear that you had a quick and efficient appointment experience at Serra Chevrolet Buick GMC Cadillac. We appreciate your trust in us and look forward to seeing you again soon for your next appointment! Sincerely, Your Friends at Serra Jackson

September 03, 2024

The service department was very professional. Waiting time was short. I will continue to use this service again. More

by LMWOODS_BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that you had a positive experience with our service department at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our professionalism and short waiting times made a difference for you. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

1
...
7
8
9
...
34