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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
431 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 431 reviews

August 26, 2023

Serra Kia is the best! Mark Talkington is a great Representative for any vehicle you might want. More

by dlolive2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Talkington
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Aug 28, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this amazing review and shoutout for Mark! We really appreciate your business. Sincerely, Your Friends at Serra Jackson

August 25, 2023

Good customer service. The sales guy was very patient and allowed me to narrow my choices to the best car More

by rparker8227
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

August 23, 2023

Great team and service. Always helpful and courteous. Very satisfied with my purchase and service! More

by glynda.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Your Friends at Serra Jackson

August 11, 2023

Great service! ! Received my service in a timely service. Dealership provided great care. Thank you. More

by doddmelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

August 09, 2023

Excellent service. Easy to schedule. Great customer care from check in to checkout. Friendly employees. Everyone goes above and beyond. No one acts like “it’s not my jo More

by Malibubarbieintn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

August 09, 2023

Great place to get your vehicle serviced and the people were nice also, yes I will be back. More

by bj.sommerville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

August 09, 2023

I love driving my new 2024 Trax! Thank you Vince for all your help in picking out my new car. More

by maryaflow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance
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Aug 10, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about customers that have a terrific experience at Serra Chevrolet Buick GMC Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Your Friends at Serra Jackson

August 08, 2023

Dustin was great. Chase helped out when he was unavailable and both were very professional and attentive. We would recommend both them and the dealership to our frie More

by SsSparkles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

August 06, 2023

Too slow. Over one hour for service and l had an appointment!!! Repeat too slow!! More

by wmciii10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us. Here at Serra Chevrolet Buick GMC Cadillac, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Your Friends at Serra Jackson

August 06, 2023

They are always professional and provide great service. I will definitely return with my other vehicle to be serviced. More

by sherlonyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 08, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

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