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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
336 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 336 reviews

August 09, 2023

Great place to get your vehicle serviced and the people were nice also, yes I will be back. More

by bj.sommerville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

August 09, 2023

I love driving my new 2024 Trax! Thank you Vince for all your help in picking out my new car. More

by maryaflow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance
Aug 10, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about customers that have a terrific experience at Serra Chevrolet Buick GMC Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Your Friends at Serra Jackson

August 08, 2023

Dustin was great. Chase helped out when he was unavailable and both were very professional and attentive. We would recommend both them and the dealership to our frie More

by SsSparkles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

August 06, 2023

Too slow. Over one hour for service and l had an appointment!!! Repeat too slow!! More

by wmciii10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us. Here at Serra Chevrolet Buick GMC Cadillac, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Your Friends at Serra Jackson

August 06, 2023

They are always professional and provide great service. I will definitely return with my other vehicle to be serviced. More

by sherlonyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 08, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

August 05, 2023

Had a great experience. Salesman David Damon went out of his way to help us and followed up with us to keep us up to date on the status of our ordered Telluride. More

by dxyblus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Your Friends at Serra Jackson

August 02, 2023

jaxon byrd went above and beyond. would reccomend him to anyone. Matter of fact already have mentioned his name More

by wrestlingwowf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Your Friends at Serra Jackson

July 29, 2023

Very professional I would like to thank Jared, Darlene, Vince and Mike for the smooth operation for the purchase of our new vehicle. My wife and I were very satisified. Have recommended others to give you More

by meduck70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about customers that have a terrific experience at Serra Chevrolet Buick GMC Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Your Friends at Serra Jackson

July 26, 2023

I found the service personnel to be friendly and very helpful. Also the waiting room was clean and comfortable. More

by mb7buback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

July 25, 2023

Major repair that took two weeks. Asked them to check my squeaky brakes since they had my car for so long. Major repair great. Brakes still squeak More

by troygiles
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Serra Jackson

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