Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Josh was very professional, and very personal, when purchasing any other vehicles he will be my contact person. Also You have the finest in the finical department Mr. Ray those two are a powerful asset purchasing any other vehicles he will be my contact person. Also You have the finest in the finical department Mr. Ray those two are a powerful asset to your company. More
Very professional, efficient and timely service dept. I recommend Serra Kia for your automotive needs. I recommend Serra Kia for your automotive needs. More
Serra Chevrolet is an excellent dealership for sales, maintenance, and parts service. We have bought three vehicles from this dealership and always use their maintenance department for servicing them. maintenance, and parts service. We have bought three vehicles from this dealership and always use their maintenance department for servicing them. More
On every visit to Serra Kia, the customer service has been friendly and informed. The work was done right and in the time estimated. All good. been friendly and informed. The work was done right and in the time estimated. All good. More
Chase White was awesome! He was extremely helpful in EVERYTHING that went on that day. I can’t recommend him, and the dealership highly enough! Awesome experience!! He was extremely helpful in EVERYTHING that went on that day. I can’t recommend him, and the dealership highly enough! Awesome experience!! More
Very awful Was lied to when we purchased our Colorado with the transmission known defect with the fluid was told if it happened again to bring it back and they would triple flush again only to find out with the transmission known defect with the fluid was told if it happened again to bring it back and they would triple flush again only to find out they tried to say the warranty was expired was lied to after purchasing five vehicles four of them brand new will never buy a vehicle from them again I recommend you don’t use their services take your vehicle somewhere else to get it fixed they’ll just rip you off there. and to top it off was charged for a diagnostics when we took it in. We already told them what was wrong with it they didn’t need to put on a diagnostic but as soon as we told them we were picking up the truck, they charge me a diagnostics fee for telling me something that we told them when we took it in More
It is a very good dealership. ,,,,,,,,,The service department is very good. they are very efficient. ,,,,,,,,,The service department is very good. they are very efficient. More
Good experience, well managed service department. Stated time to complete and then did it. Professional and friendly. Stated time to complete and then did it. Professional and friendly. More
I arranged with Brad Ballentine,the GM, to pick up my XT-5 with a loner vehicle in order to have the oil changed and tires rotated. The trip is approximately 150 mile roundtrip, the car was picked up in XT-5 with a loner vehicle in order to have the oil changed and tires rotated. The trip is approximately 150 mile roundtrip, the car was picked up in the morning and returmed that afternoon with the work completed and an exterior wash and interior vacuum also done. This makes my second XT-5 through Serra of Jackson but I've had previous experience with Brad at a former employer and I could not be happier. Brad always does what he says, he is a man of honor and intregity, he is someone that you can trust. More
Loved our salesman and staff. They care of our needs and was very helpful and supportive. They care of our needs and was very helpful and supportive. More